Complaint Review: Samsung - San Jose CA
- Samsung 3655 N 1st St San Jose, CA United States
- Phone:
- Web: http://www.samsung.com/global/galax...
- Category: Cellular Phone Companies
Samsung Samsung galaxy s8 Refuse to fix defective front and rear glass screens Samsung Galaxy S8 San Jose CA
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
The Samsung Galaxy S8 and S8 Plus both have glass rear back, and a curved glass front that crack extremely easily. Mine cracked on both sides from having my key fob in my pocket with the phone. Several large online review companies have said that it is the worst and most fragile phone that they've ever tested, and even the slightest drop causes either the back glass screen or the front curved glass screen to crack. To replace both screens is nearly the same cost as buying the phone. Even if you have their extended warranty that cost hundreds of dollars still to have it fixed. Only to have it just crack again easily with the slightest drop or something else in your pocket. Samson also advertised at these things were nearly waterproof to 3M in yet the slightest water ruined my wife's and several of my employees phones along with having every one of our phones crack easily. It's the worst decision of my life ever to buy a Samsung. Calling customer service is even worse they first put you through to people overseas who have no authority to fix the problem. After many complaints you get through to an executive-level that's just some young kids here in America who treat you like you're a criminal. No one at the company even though they're worth billions is willing to admit that it was just a poorly designed phone and if they should do something for their loyal clients. I was a loyal client for nearly 20 years buying every product in my home and office Sampson from printers two phones the TVs and more. Never again. Samson is a company that doesn't care about the American Consumer other than getting money and there are complete rip-off.
This report was posted on Ripoff Report on 06/07/2018 08:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/samsung/san-jose-ca-95134/samsung-samsung-galaxy-s8-refuse-to-fix-defective-front-and-rear-glass-screens-samsung-ga-1446429. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.