Complaint Review: San Marcos LA Fitness - san marcos California
- San Marcos LA Fitness 125 n twin oaks pkwy san marcos california san marcos, California United States of America
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- Category: Health Clubs & Gyms, Weightloss Programs
San Marcos LA Fitness unauthorized charges on my credit card and incompetent staff san marcos, California
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I was upset with the ridiculous level of turnover regarding their personal trainers. If I am paying over $100 a month the least that can happen is me seeing the same trainer each time. It was hard enough finding a trainer that seemed like they knew what they were talking about. I was going to cancel but decided to wait until after vacation to see if things improved. I tried to freeze my account but each time I tried I was told I needed this form or had to call this person, and every time the cost was different. They told me finally that I was charged a monthly fee to freeze and i would not pay the normal monthly fee. But come next month I realized that I was billed in advance for 3 months of freeze plus my normal charges for two memberships, the joke of a kid's club and the training. I disputed the charges and had to have my credit card company help me get the fees reversed.
This report was posted on Ripoff Report on 12/21/2009 07:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/san-marcos-la-fitness/san-marcos-california-/san-marcos-la-fitness-unauthorized-charges-on-my-credit-card-and-incompetent-staff-san-ma-543378. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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