Report: #441823

Complaint Review: Sandos Hotels

  • Submitted: Wed, April 08, 2009
  • Updated: Wed, April 08, 2009
  • Reported By: Mount Prospect Illinois
  • Sandos Hotels

    Orlando, Florida

Sandos Hotels Be careful to deal with this timeshare agents.. Orlando Florida

*Consumer Suggestion: Royal Elite Timeshare Scam

Show customers why they should trust your business over your competitors...

This is my experience and my intention to warn other people to be very careful to deal with this travel company named Sandos Hotels in Orlando, Florida.
First, when I talked to sales people on the phone to book my All Inclussive Cancun Vacation in March 2009 for a specific date and hotes I was told the price for that package included everything and there is no extra charge or any fees, peak time charges whatsoever(not taped). Then they bring another person on line for payment and read fast and tape the conversation and tied you up with some different terms and certain extra fees. The fees are non refundable so now hooked up and they suck you up. When they read fast one should pay attention and be very careful, you should stop and ask questions.

Once they get money they hook you up with someone else in different company and now they start suck you up. Also, once you pay they won't answer your call and keep waiting for almost 20-40 minutes. It was a nightmare to deal with these people. The hotels rooms were not great and also the people at front desk at Sunset Royal were not cooperative and rude. When we requested to change the room they lied and said there is no vacancies and we could see there were not much people around all the time. In short, Never ever deal with this company unless you want to ruin your vacation. This is not reputed professional type company.

Mount Prospect, Illinois
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This report was posted on Ripoff Report on 04/08/2009 07:51 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Royal Elite Timeshare Scam

AUTHOR: VC32 - ()

Sandos hotels have the worst customer service ever known.. a timeshare membership shouldnt being
sold for the purporse of renting it out for a profit. it is not an investment, you should be able to do a research about the company before signing, if you are not allow to take a couple days to consider a purchase as big as a timeshare membership, you shouldnt purchase it at all.. here is another forum from Mexican Timeshare Solutions with more complaints made to Sandos Hotels, you are not the only one:
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