Report: #1039878

Complaint Review: Santiago Mansion

  • Submitted: Mon, April 01, 2013
  • Updated: Sat, May 04, 2013
  • Reported By: @EDU — California
  • Santiago Mansion
    8015 E santiago Canyon Rd.
    Orange, California
    United States of America

Santiago Mansion Santiago Canyon Estate You have some nerve Orange, California

*General Comment: no permit for parties

Show customers why they should trust your business over your competitors...

We had our event there in February. We were given what we initially thought was a great deal from the owner of the Estate and the planner, Mona. They ruined our fundraiser by pulling our PA system. Yes, actually disconnecting our audio during our event. The bidders were confused and wound up not bidding hence we couldnt raise the money needed; which was why we booked in the first place. The site manager showed up and was yelling in the middle of our event demanding to know who authorized it. It was completely awkward, uncalled for, and it made everyone uncomfortable. Our team felt as if the owners and staff didnt want us there and this sentiment permeated the event. Donations are hard enough to come by these days. Mona rejected any responsibility for the rude and uncomfortable atmosphere nor anything promised to us. I am still suffering in the eyes of my team for being the one who recommended this place. If attitude is everything, these people are nothing.
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This report was posted on Ripoff Report on 04/01/2013 08:49 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment

no permit for parties

AUTHOR: stevo - ()

Do not book this house. The city of orange is after them as they have no permit to have paid for events at this house. The city will never give them the right to have paid parties it is zoned residential. Once again if you have an event there you can get shut down by the police and you will. Be Aware 

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