Complaint Review: SAS Specialty answering service - Nationwide
- SAS Specialty answering service Nationwide USA
- Phone:
- Web: www.specialtyansweringservice.net
- Category: Telephone Answering Services
SAS Specialty answering service Not for virtual medical office Not trained for virtual medical office Nationwide
Operators training is inconsistent: one very good operator and terrible bad ones. When my patients have a question instead of answering they start reading all the information about my practice, without any punctuation, like a "marketing call". Messages came empty so I had to go over all the call recordings to obtain the information.
I lost a lot of patients because they referred to my website instead of booking appointments, which is the reason for which I had contracted the service to begin with.
This report was posted on Ripoff Report on 06/05/2014 07:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sas-specialty-answering-service/nationwide/sas-specialty-answering-service-not-for-virtual-medical-office-not-trained-for-virtual-me-1152531. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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