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Report: #262816

Complaint Review: Saturn Of West Broad - Richmond Virginia

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  • Reported By: richmond Virginia
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  • Saturn Of West Broad W. Broad St, Richmond, Virginia U.S.A.

Saturn Of West Broad Have tried to fix the same problem 3 times now! Ripoff Richmond Virginia

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I purchased a 2002 Saturn that had about 10,000 miles off the Saturn lot- in July of 2005. In April 2007, I get in the car to go, and the ignition is locked- cant turn the key at all- Take it to Saturn- they replaced the ignition switch which cost me almost 600.00-

About 2 weeks ago- the same thing happens- I call them- and they tell me- if I was dissatisfied, I should have brought the car back immediately (did not know I was dissatisfied until the ignition would not work again) Take it back to Saturn- they tell me the ignition cable is worn and it is going to be another 200.00. Well- I was fit to be tied- Eventully I got them to just charge me for the part, but still had to pay them 50.00 for that.

Last night I get in my car- and guess what? Wont start again- ignition was locked again- Called Saturn, told them I was stranded- they offered me NO help what-so-ever- Just said "if you get it started, bring it back" Had to wait from 7pm until 10pm on the side of the road for AAA roadside assistance- The wrecker driver was eventually able to get the key to turn, but said that the problem is not fixed-

Tried to contact Saturn via email last night- and their stupid website is as dependable as their cars are- Got a call from Saturn this morning- guy tells me- "oh sorry- I called the wrong person". I dont have the time or money to keep spending money to repair a car that has only 25,000 on it- and isnt even fully paid for yet- If they tell me I have to spend more $ today, I am going to contact the local news consumer assistance-

By the way- the girl I works with has a Saturn too- same problem- gets stranded because the ignition wont unlock- Do you see a pattern here??? Will update- asap

Beth
Richmond, Virginia
U.S.A.

This report was posted on Ripoff Report on 07/24/2007 07:06 AM and is a permanent record located here: https://www.ripoffreport.com/reports/saturn-of-west-broad/richmond-virginia-23221/saturn-of-west-broad-have-tried-to-fix-the-same-problem-3-times-now-ripoff-richmond-virgi-262816. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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