Report: #3498

Complaint Review: SAV-ON Carpet Cleaners - Phoenix Arizona

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Ripoff Report is Xcentric Ventures

Submitted: Mon, October 02, 2000
Updated: Mon, October 02, 2000
Reported By: — phoenix AZ

Author Not Confirmed

Why?

SAV-ON Carpet Cleaners 4040 East McDowell Road #302 Phoenix, Arizona U.S.A.

Phone: 480-838-3565
Web:
Category: Cleaning Services

Sav-On Carpet Cleaners very poor customer service, professionalism, and workmanship

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Paid $188 to have our carpets cleaned in a house which is only 3 1/2 years old. Sav-on cleaned the carpet on Friday 9-15-00 and left. Once the carpet dried, a spot was found in the family room, Sav-on was contacted on Monday 9-18-00 and returned on Wednesday 9-20-00.

The techinician tried to remove the 2 inch square spot with chemicals and made the spot worse. The spot was now equal to a square foot spot.

Sav-On returned on 9-22-00 to try and remove the spot but was unsuccessful.

Called them on 10-02-00 and they said it was not their fault and they would not accept responsibility. We are now faced with replacing the carpet....very poor customer service, professionalism, and workmanship.

This report was posted on Ripoff Report on 10/02/2000 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sav-on-carpet-cleaners/phoenix-arizona-85008/sav-on-carpet-cleaners-very-poor-customer-service-professionalism-and-workmanship-3498. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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