saveology.com saveology doesn't deliver, Internet

I ordered an iTunes gift card back on December 13, 2011.  By the beginning of January, I hadn't heard anything so I called saveology's customer service number.  There was no answer.  I emailed customer service and didn't hear anything for another week at least.  I finally received a call from someone identifying herself as a representative of the company. 

She promised I would receive the gift card and to look for a "plain white envelope" as if I had thrown it out by mistake.  Anyway fast forward to the beginning of February and I get an email from a "Maria Espinoza" stating "please forgive the delay your Itunes card was sent today. Please allow 7-10 business days to receive them."  I have never received it and the 7-10 days gives them just enough time for the 60 days credit card reporting period to expire.  

It's not the amount of money, it's that saveology can't deliver what I bought.