Report: #1130489

Complaint Review: Scoresense

  • Submitted: Thu, March 13, 2014
  • Updated: Thu, March 13, 2014
  • Reported By: KPeckham — 13817 Linden Court Colorado
  • Scoresense
    4447 North Central Expressway Suite 110 PMB 406
    Dallas, Texas
    USA

Scoresense ScoreSense, a Product of One Technologies LP Scam. Do Not Use. Say they'll only charge a dollar, then they bill you $29.95 a month. Dallas Texas

*Author of original report: ScoreSense

*UPDATE Employee: ScoreSense

Show customers why they should trust your business over your competitors...

Used ScoreSense, paid a dollar for my three credit reports. Immediately canceled (Same day), but was still charged $29.95 per month, five months in a row. Contacted customer service and they denied my refund request because if was after billing date. I know I canceled this immediately after getting my three credit scores, because I am unemployed and know I could not afford to pay thrity a month for nothing. Now I get to call my credit card company about the fraudulant charges.  

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This report was posted on Ripoff Report on 03/13/2014 12:35 PM and is a permanent record located here: http://www.ripoffreport.com/reports/scoresense/dallas-texas-75205/scoresense-scoresense-a-product-of-one-technologies-lp-scam-do-not-use-say-theyll-onl-1130489. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#1 Author of original report

ScoreSense

AUTHOR: Kathy - ()

Contacted ScoreSense customer service as requested. I was told they would send the information to the corporate office. I was charged October 2013 - March of 2014. The response from the corporate office only shows December 2013 thru February 2014. They processed a refund for February in the amount of $29.95. December and January were denied for the following reason:

  • The refund was not approved because you requested the refund after your communicated billing date. 

There is no acknowledgement of the other months for which I was billed. Also, they didn't give an explanation as to why they would refund February but not any of the other months. I cancelled my membership the same day I ran my credit report as that was all I was wanting. Do not use ScoreSense they scam you with the dollar credit report. Then even though you cancelled (Said no to the $29.95 membership) they have your credit card information and will charge you $29.95 per month!

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#2 UPDATE Employee

ScoreSense

AUTHOR: ScoreSense - ()

Hi,

 

We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

 

Monday through Friday, 8AM to 5PM CST

 

We look forward to assisting you.

 

Thank you,

ScoreSense

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