Complaint Review: scoresense
scoresense scoresense.com One Technologies WWW.scoresense.com Easy Way To Cancel Membership From A Former Employee Internet
I worked at a call center that received phone calls for scoresense, mostly from people that wanted to cancel because they had no idea they were going to be charged a $30 a month.
Here are easy steps to get your membership cancelled:
1. If you aren't wanting a refund and just want to cancel. Once the agent has verified your info and has your account up just state you want to cancel and hang up to avoid the sales push. The agent is required to cancel your account. (You can call back to verify its been cancelled if you are unsure)
2. If you want to cancel and want a refund you must insist..the agent will try to be your friend and try to keep you as a member..to avoid this B.S. in erupt the agent and insist they cancel you. You may have to say cancel to get them to shut up.
As for the refund, this company is notorious for not giving refunds. Many times you have to call back 2 or 3 times for it to happen. To avoid this, let the agent know if you don't get your refund you are going to contact the Attorney General of your state and the Federal Trade Commission. (Follow through with that if you don't get refund)
One last note, the company can see when and what you accessed through their site so if you used features for a month and ask for a refund at the end of the month you don't deserve a refund.
This company is deceitful and shady.
This report was posted on Ripoff Report on 12/18/2014 12:13 PM and is a permanent record located here: http://www.ripoffreport.com/reports/scoresense/internet/scoresense-scoresensecom-one-technologies-wwwscoresensecom-easy-way-to-cancel-membersh-1196316. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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