A couple years ago in June of 09 I moved into a new house
and found that I needed to replace some windows. The name on the windows was
Seal rite. I checked and there is not a local company. I looked on the inter
net and found Seal rite windows of K.C. I called and talked to the owner Josh
Stone. I ordered the windows and Josh said it would take a couple weeks before
they would be ready. Josh calls after a couple weeks and said the last of the
widows were being made and send the payment. I asked when I should expect the
windows Josh said they should be here by July 10th. I sent a check
July 1st and it was cashed July 7th. July 10th came and no windows were
delivered. I got a hold of Josh on the 14th of July and asked where
the windows were. Josh stated that they were not made yet. I said the last time
I talked to you, you stated they were made and should beat my house by the10th
of July. [continued below]....
..... Joshs reply was he misspoke but they should be at my house by the
next week. I tried to contact Josh but didnt get a hold of him until late
July. I got the same story that they will be here but they the windows never
showed. By the end of summer the last time I talk to Josh Stone I stated that I
wanted my money back and he agreed to this. Josh never sent the windows or my money.
I contacted the BBB and Missouri Attorney General they said
they will try to contact Josh stone of Seal Rite windows about this matter but
I had to wait 90 days. After 90 days had gone by neither had any response from
I talked to a lawyer and they said by the time I get done
paying all the fees just to get my judgment that I would have spent more money
than what I sent him. And at best I would get a beat up old truck.
Recently Josh stone of Seal Rite windows has sent a letter
to the BBB saying that he wants to send me my money back. I replied that I
would only accept a money order or cashiers check. A personal check will not
suffice. The BBB did not get any contact back from Josh Stone and I did not get
my money. I have put the canceled check and letter on this page as evidence. I
dont recommend doing business with Seal Rite windows of K.C. or Josh Stone.