• Report: #503710
Complaint Review:

Sealy Mattress Company

  • Submitted: Sat, October 03, 2009
  • Updated: Sat, October 03, 2009

  • Reported By: Dirk — Milwaukie Oregon USA
Sealy Mattress Company
http://www.sealy.com/ Trinity, North Carolina United States of America

Sealy Mattress Company Mattress World Expect No warranty from Sealy. Trinity, North Carolina

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

We bought a Sealy mattress at Mattress World in Portland Oregon.
They raved about the 10 year warranty, but we HAD to buy a special mattress pad for another $100 to ASSURE THAT THE WARRANTY WOULD BE VALID IF PROBLEMS AROSE.

In just 3 years - both sides my wife and I sleep on- had more than the 1 1/2 in deep sink holes. Our backs were suffering.

So we went to Mattress world, and they said it was under warranty and would send out an inspector. But it was a Sealy inspector.
When he came, he agreed that the sink holes were excessive- but then he looked and looked and looked some more at the mattress to try and find some way to void the warranty. He decided he was going to find a STAIN THAT DIDNT EXIST.

There was nothing there, but he insisted that there was. We brought out additional lights and put our best glasses on. But there was NO STAIN where he claimed. He was stone faced and said we would have to send in our expensive mattress pad to Sealy for inspection. If there was nothing wrong with the mattress pad ( a hole in it) then they would void the warranty for the NON EXISTENT STAIN.

There was nothing wrong with the mattress pad, and there was NO STAIN. Knowing this ,we went to Mattress World to have them go to bat for us. They didnt care.

So- I suggest you never buy a Sealy Mattress. They have NO WARRANTY.
And know also -Mattress World cares nothing about the products they sell. They will tell you anything. They will not stand behind thier customer.

This type of BS that is happening today is nauseating. We must boycott these companies that do this.

This report was posted on Ripoff Report on 10/03/2009 09:32 AM and is a permanent record located here: http://www.ripoffreport.com/reports/sealy-mattress-company/trinity-north-carolina-27370/sealy-mattress-company-mattress-world-expect-no-warranty-from-sealy-trinity-north-caroli-503710. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Sealy Mattress Company

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?