Complaint Review: Secret of the Islands - Internet
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- Author Confirmed
- Secret of the Islands Internet USA
- Phone: 877.929.SALT (7258)
- Web: www.secretoftheislands.com
- Category: Health Spas
Secret of the Islands GREASY ODORLESS JUNK Internet
*REBUTTAL Owner of company: Product and Customer Satisfaction
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Odorless unhealthy junk. I hope you can find this report before you buy it otherwise you are stuck with a product that is nothing but junk.
It is not coconut oil, it is odorless (can you imagine? Odorless... unless you place your nose in the product then you can sense some mild perfume but you are not going to ask your guest to stick their nose in the jar, that is not why you bought the product).
As for the use of it, I advise you to trash it out. It is not what the company says it is.
You c an buy the legitimate product by buying real coconut oil and adding some sea salt if you don't care for a scent (you can add an scent but it will be just like that jar you paid $30.00 for it. The scent will not 'come out of the jar" but at least you didn't get ripped off and you are using a health product.
I wish I had read the report before I bought this junk.
This report was posted on Ripoff Report on 02/19/2015 11:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/secret-of-the-islands/internet/secret-of-the-islands-greasy-odorless-junk-internet-1210242. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Product and Customer Satisfaction
AUTHOR: Secret of the Islands - (USA)
SUBMITTED: Thursday, March 05, 2015
We appreciate our customers and their loyalty, so striving for excellent customer service is what we pride ourselves on. We stand behind our products 100% and have very high customer satisfaction rates. This being said, we also have a product guarantee- if you are unhappy with your product, you can return to us within 30 days for a full refund or exchange . If the product purchase is outside of 30 days, we still work with our customers to reach a resolution. I apologize you are unhappy with our product, but we would be happy to work with you to make this right. Please call us toll free 877-929-7258, and we will get this handled for you immediately. Thank you.
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