Report: #1080564

Complaint Review: Securus Payments

  • Submitted: Fri, August 30, 2013
  • Updated: Fri, August 30, 2013
  • Reported By: NotDumbEnough — Somewhere Rhode Island
  • Securus Payments
    7724 SE Aspen Summit Drive
    Portland, Oregon

Securus Payments Payprotech Will not let you out of contract without paying, even if the contract is null or void Portland Oregon

Show customers why they should trust your business over your competitors...

This one is pretty simple. I recieved a letter dated July 25th, 2013 stating that Securus Payments will be amending my merchant agreement to include penalty fees if I fail to perform, or depending on how they determine the out come of a PCI risk analysis.

My company decided it didn't like the change in terms and decided to cancel. And any change to an existing contract makes it null and void including rates, term, and early termination fees.

Only problem is that they would have none of that. We sent a certified registered letter dated prior to the cut off date stated in their letter.  But they don't care.  So we contacted our Local State Attorney Generals office for help.

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This report was posted on Ripoff Report on 08/30/2013 02:43 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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