Complaint Review: SeekVerify -
- SeekVerify United States
- Phone:
- Web: seekverify.com
- Category: Mobile Devices , "Trial offers"
SeekVerify Can't cancel my account Nationwide
*UPDATE Employee ..inside information: Re: SeekVerify Can't cancel my account Nationwide
I played $1 for a trial and they aren't what they said they were and had inaccurate information. And now I can't cancel my account. I called the number provided and I was on hold for 30 minutes and no one ever assisted me.
This report was posted on Ripoff Report on 05/22/2018 03:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/seekverify/seekverify-cant-cancel-my-account-nationwide-1444153. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee ..inside information
Re: SeekVerify Can't cancel my account Nationwide
AUTHOR: SeekVerify Rep - (United States)
SUBMITTED: Thursday, June 14, 2018
Dear Tristin,
We are sorry to hear you are unhappy with the service provided by SeekVerify.com.
SeekVerify gathers public records, social network data, and more from various sources and creates reports for our customers to easily search for what they are looking for. We make every reasonable effort to get our customers the public records data they are looking for.
In order to locate your account we would need the email address used to register on the website or, alternatively, the last 6 digits of the credit card used to sign up. Each time a customer runs a report on an individual, a phone number, an email or an address, it costs us money to query the data providers.
As clearly mentioned on the terms and conditions upon sign up, the membership is renewed automatically after trial period at $39.95 every 30 days until cancelled – see screenshot: https://snag.gy/7OEoV0.jpg
At Seekverify.com we offer 24/7 Customer and Billing Support. In order to locate your account and check if you are eligible for a refund, please contact us at contactus@seekverify.com.
Best regards,
SeekVerify Support
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