Complaint Review: Select Comfort - Minneapolis Minnesota
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- Author Not Confirmed
- Select Comfort Minneapolis, Minnesota USA
- Phone: 8884849263
- Web:
- Category: Mattress Stores
Select Comfort Sleep Number Bed Fraudulent warranty Minneapolis Minnesota
*Author of original report: Bud Out Professor
*Consumer Comment: It may be a lousy warranty, but here's the wording, direct from their website....What does your WRITTEN warranty say?
Show customers why they should trust your business over your competitors...
TheSelect Comfort warranty is fraudulent. At the time of sale, you are told that the bed is warranted for 20 years. They prorate everything so that to replace anything under "warranty" costs a small fortune plus tax and shipping. Do not buy a Select Comfort bed.
This report was posted on Ripoff Report on 12/09/2013 11:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/select-comfort/minneapolis-minnesota/select-comfort-sleep-number-bed-fraudulent-warranty-minneapolis-minnesota-1105582. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Bud Out Professor
AUTHOR: Phil - ()
SUBMITTED: Wednesday, December 11, 2013
None of your business buddy. I bought the bed in 1998 and it had a 20 year warranty. Bud out.
#1 Consumer Comment
It may be a lousy warranty, but here's the wording, direct from their website....What does your WRITTEN warranty say?
AUTHOR: Ken - ()
SUBMITTED: Monday, December 09, 2013
What we will do
At our option, Sleep Number will repair or replace the warranted product or part provided that it is returned to us as provided herein. During the first two (2) warranty years, any covered repairs or replacement parts will be at no cost to you. Sleep Number reserves the right to substitute products or parts of comparable quality and value or, where permissible by law, to use or deliver refurbished products or parts in the repair or replacement of any product or part that does not come into contact with the sleep surface (e.g. the Firmness Control™ system or the air chambers) under this limited warranty.
HOW WARRANTY COVERAGE IS CALCULATED
During the following warranty years, your repair or replacement cost will be calculated by adjusting our then-current prices for the product or part (or a comparable product or part if the original product or part is no longer in production) as follows:
| Warranty Year | Original Purchaser's Percent of Product/Part Cost |
|---|---|
| 0–2 | No Cost |
| 3–20 | 20% plus 4% for each completed year from original purchase or invoice date, whichever is later. |
| 21–25 | 96% |
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