SENSA PRODUCTS Attempted to get refund for trial Internet, Internet

It's a link at the bottom of their free trial ordering page.

Terms of Offer
You have a full 30 days to try your SENSA 2-Month Starter Kit. If you enjoy SENSA, do nothing and you will be billed for the 2-Month Starter Kit one low payment of $89.95 at the end of the free trial on 4/15/2012. That's a 35% SAVINGS off the retail price! If you decide to keep your 2-Month Starter Kit, you will be automatically enrolled in our SENSA AutoShip Delivery Service. As part of the SENSA AutoShip Delivery Service, you will receive a fresh 2-month supply of SENSA every 60 days at the low price of only $89.95 so you never run out. You will be charged this price every 60 days, billed to your credit card, plus $0.00 shipping and handling.
If for any reason during the 30-day trial period you are dissatisfied with your SENSA product, simply log in to your account at mysensa.com or call Customer Care at (866) 514-2554 to cancel. You will need to generate a Return Merchandise Authorization (RMA) number and return all open and unopened product. Any free gift is yours to keep.
AL, CA, MI, MN and NJ residents will be charged sales tax at time of purchase. Customer is responsible for return postage.
Questions? Contact a SENSA Customer Care Representative toll-free at (866) 514-2554.
Return/Refund Policy:
AL, CA, MI, MN and NJ orders are subject to applicable sales tax. Shipping and processing fees are non-refundable. All sales after the 30 Day-trial period are final.

Please note that we cannot process packages marked "Return to Sender". Returned packages require a Return Merchandise Authorization (RMA) number to ensure accurate processing. RMA numbers can be obtained by calling Sensa Customer Care at (866) 514-2554.

Customer Care