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Report: #676507

Complaint Review: Sensio/Kohls - Los Angeles California

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  • Reported By: Larry — scottsdale Arizona United States of America
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  • Sensio/Kohls 9229 Sunset Blvd Suite 610 Los Angeles, California United States of America

Sensio/Kohls Recall & Rebate Sham - they don't pay for a defective product recall/rebate Los Angeles, California

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They have recalled a defective product (Sensio 5 Qt. programmable Bella Cooker - Model WJ-5000DE) bc over 60 of them have started on fire. They list a claim form on their marketing company web site (ACBpromotions.com), you follow the instructions, then you get a letter 2 months later saying you are rejected for no receipt (instructions said to estimate cost) and no power cord (instructions said to cut cord but said nothing about mailing it back) - and get this - the letter was send 12/9/10 - I received it 12/16/10 and the letter says if you don't respond by 1/9/11 - claim dismissed. Nice timing over the holidays. They are scamming people to avoid paying the promised rebate for a defective product.

This report was posted on Ripoff Report on 12/29/2010 02:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sensiokohls/los-angeles-california-90069/sensiokohls-recall-rebate-sham-they-dont-pay-for-a-defective-product-recallrebate-676507. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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