• Report: #936980
Complaint Review:


  • Submitted: Wed, September 05, 2012
  • Updated: Sun, February 03, 2013

  • Reported By: Larry — Houston Texas United States of America
Austin, Texas United States of America

SEOAcuity Robert Paul Leonardi Does not do his job, very unprofessional, no verifiable work, does not honor deadlines that he makes. Austin, Texas

*Author of original report: This is why you should just go with a larger company and not Paul Leonardi

*REBUTTAL Owner of company: Larry Hurtado - REAL GOVT simply wanted out of his contract

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I entered into a 1 year contract with SEOAcuity. After 2 months and $600 later, there was no verifiable or completed work. Kept on giving excuses of personal issues such as moving and home problems. He came up with some ideas that he could do. Then would start but not complete. When I asked when it would be done he always said in a few days. When I started to get fed up and ask when he would complete, Paul said that those were extras and he was helping so I shouldn't expect anything. Nothing else was done on the contract or the "extra help".

I tried to be understanding and things slide when he was having moving and home problems. After a while I got annoyed because nothing was being done and we all got problems that should stay out of our professional lives. He would hardly ever give a date when something would be done and when he did most of the time it was not done. Most of his responses to questions or problems were short quick 1 line emails with no header, footer or body. Very annoying.. [continued below]....

For the most part all he said he was doing was backlinks. And the other stuff he was working on. So for 2 months, doing backlinks. I went to about 15 different backlink checkers on the internet. Every single checker said my site had 0 backlinks. When I questioned Paul, he said some backlinks don't come up. Which is the very point of backlinks is to come out.

I asked Paul to write me a list of everything that he has done and send it to me so I can decide if I should continue to do business with him. He sent a list of backlinks and only that. Very unprofessional.

I called Paul to ask one simple question before I backed out of the contract. Have you done one thing that I can verify or have you completed anything that is anywhere near $600 worth?? He would not answer the question. I asked him to give me half the money back $300 to part ways somewhat fairly but he has now ignored all my emails and calls. I should have gone with a larger company and not someone who works out of there house. I filed a complaint with the BBB and saw he has another complaint as well.

This report was posted on Ripoff Report on 09/05/2012 07:08 AM and is a permanent record located here: http://www.ripoffreport.com/reports/seoacuity/austin-texas-77007/seoacuity-robert-paul-leonardi-does-not-do-his-job-very-unprofessional-no-verifiable-wor-936980. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

This is why you should just go with a larger company and not Paul Leonardi

AUTHOR: LH - (United States of America)

What is particularly galling about Paul Leonardi's rebuttal is that it is full of lies.

       Paul did not work pro bono. The initial contract was for $500 to do some SEO and upgrade the site. This $500 was paid upfront. So I dont know how I could have been late with every payment if I paid in full upfront. And I dont know how Paul thinks $500 is working pro bono. Paul did do a good job initially and thats why I agreed to a contract of $300 a month for a year. I made the first $300 upfront and in full, so again I dont know how I was late. After a month, nothing was done. I started asking questions and looking for proof of any work. The following month again nothing was done. Starting to get upset, I did break up the $300 into two payments a week apart. So Im 2 months and $600 into a contract where nothing has been done. So yes as Paul put it simply, I wanted out of the contract.

       Again Paul would always say, next week, next week, Im being kicked out of my house, my wife, my kids, blah blah. I literally heard it all from this guy. If anyone needs proof of this and is considering hiring Paul Leonardi, I will send proof of everything Im saying with all the emails. Just contact me through my site RealGovt.com. Ill even send the message that Pauls wife sent me through facebook threatening me. So professional.

       Also if you want proof that backlinks were not put up just go to any backlink checker site and type in my site name. I went to several of these backlink checker sites and never saw one single backlink Paul put up. This was part of the initial $500 contract and what Paul said he was working on for 2 months. When I figured out that he was lying and I pretty much had flushed $600 in the toilet and two months had gone by and nothing done, yes as Paul put it simply, I wanted out of the contract.

       As time has gone by Ive realized that everything Paul did do initially was very easy that pretty much anyone can do. My advice to anyone wanting good SEO is to spend a little more and go with a large reputable company. Do your research and go with a company that fits. Building my site has been an experience to say the least in dealing with small time guys that charge an hourly rate that is higher than what a doctor makes. Its a joke. The extra money you spend will be well worth it and you wont have to deal with stuff like this. Depending on your needs, SEO is even cheaper than the $300 a month that Paul charged. Paul really took advantage of my lack of SEO and website know how, its my fault for not doing my research but I know better now.

       Paul I am not a cheat. A cheat is someone who takes money for a job, then lies and doesnt do the work. Try taking me to court for getting out of the contract, Id love to see what work that you have proof of to show to a judge. The judge would laugh in your face and then call me an idiot for working with you.

BBB update. Paul never responded to the complaint I made against him so it was closed. There are 3 complaints on him. Paul's rating is an F. You have been warned.

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#2 REBUTTAL Owner of company

Larry Hurtado - REAL GOVT simply wanted out of his contract

AUTHOR: SEO Acuity - (United States of America)

What is particularly galling about this complaint is I helped him pro bono on may items. Helped redesign the site, develop the ad strategy and monetization all while he was late with every payment. In fact i had to break his monthly payments into bi monthly and only after I got him to position three for his chosen term "government complaints" and his next payment was looming did he complain.

You even sent me an email stating it was unbelievable the results I had gotten for him while going through what we were going through. I sent you records of the links we did that is verifiable.

Did you want me to be more verbose?, I mean really. It's insane what you've concocted just to get out of your contract. As i recall when I said I was going to enforce the contract that I would be sorry and you woud defame as much as possible.

Now on to the inks, not all links are "seen" by the tools but all links matter ask any seo. Really shows how little you know about SEO.

I did have one more complaint at BBB by a client who we are litigation with for failing to pay for work done. See your not the only one who try to cheat their way to the top.
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