ED Magedson – Founder
Serenity Nails464 Southwest Pky.#103 Austin, Texas USA
Serenity Nails Can't make appointments; no English; store is very trashy; no customer service Austin Texas
I called the salon to get an appointment and was told that I would have to call back later. On 5/9/13 I went to the salon and it was rather busy so I asked to make an appointment. I was told they do not make appointments. I looked over the salon and noticed that it was very dirty; nothing on the walls; holes in several places and the employees spoke very little Englsih. I have spent $25.00 for a mani/pedi with parrafin hand treatment. I would not go to the facility and would like to have my money reimbursed to my credit card.
This report was posted on Ripoff Report on 05/09/2013 09:18 AM and is a permanent record located here: http://www.ripoffreport.com/reports/serenity-nails/austin-texas/serenity-nails-cant-make-appointments-no-english-store-is-very-trashy-no-customer-1049562. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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