Complaint Review: SERIF Software
SERIF Software using excuse that returned software was not received Loveland, Ohio
To insure product returned to correct address I used same packaging that bought product came to my address and sent via US Mail. Following day I received an email giving me address and name to send my return. I emailed the manager in Loveland, Ohio that already sent to address package was sent from, using name (heading) on original package and same address! Now saying it hasn't been received and may be lost.
They just want the money I paid using whatever excuse made and keep products also. Not a reputable company in my opinion.
This report was posted on Ripoff Report on 01/26/2013 07:28 AM and is a permanent record located here: http://www.ripoffreport.com/reports/serif-software/loveland-ohio-45140/serif-software-using-excuse-that-returned-software-was-not-received-loveland-ohio-1003734. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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