Complaint Review: Servicing Stop - Nationwide
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- Author Not Confirmed
- Servicing Stop Nationwide USA
- Phone: 0800 970 9046
- Web: http://www.servicingstop.co.uk/
- Category: Auto Dealer Repairs
Servicing Stop Use backstreet garages - don't trust Enfield, London Nationwide
*Author of original report: Appalling Service
*UPDATE Employee: Contact Servicing Stop
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Make a big online play, but don't do what they say. They promise service to manufacturers schedules but don't do the simplest of things and if they don't do the things you can see can you trust that they've done the important stuff either well or at all!!
They quote prices lower than main dealers but then call you with 'extras' needed - which makes the whole bill more expensive than going to a main dealer.
They use backstreet garages with no quality checks, take your money and then just claim everything was done properly. And it isn't. It's a classic rip off and they are making money off people who use them because they think it's easier. It isn't and my car has had to go to a main dealer to be fixed after they bodged it dangerously.
Don't trust them - either go to a main dealer or a garage you can trust - it's cheaper and you get better service.
This report was posted on Ripoff Report on 01/21/2015 04:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/servicing-stop/nationwide/servicing-stop-use-backstreet-garages-dont-trust-enfield-london-nationwide-1203110. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Appalling Service
AUTHOR: ErictheRed - ()
SUBMITTED: Friday, January 23, 2015
Having had the car looked at by the main dealer I can now work out that the 'main service' was better described as an oil and filter change:
Cut in tyre wall not pickup up
Bulb not working - not picked up
Hinges and locks - not lubricated
Brake pads - not replaced
Windscreen washers - blocked and not advised or replaced
Tyres - down to 2mm - not advised
In essence - useless and probably dangerous. Don't use or trust Servicing Stop because they use back street mechanics with no quality checks. Avoid like the plague if you value your car and your personal safety.
#1 UPDATE Employee
Contact Servicing Stop
AUTHOR: Servicing Stop - ()
SUBMITTED: Thursday, January 22, 2015
Dear Sir
We are sorry to hear of the matters you note and seek to support you in terms of moving forward.
It is is disappointing to hear that you have had to attend a Main Dealer due to an issue with your vehicle - if this has been caused by Servicing Stop we can assure you that we will support you and your vehicle to the best of abilities as we recognise our duty of care to our valued clients.
On this basis please contact customerservice@servicingstop.co.uk so we can escalate this case appropriately and please do ask for the Main Dealer to prepare a report and retain the parts linked to this matter.
We look forward to hearing from you.
Servicing Stop.
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