• Report: #924281
Complaint Review:


  • Submitted: Wed, August 08, 2012
  • Updated: Wed, August 08, 2012

  • Reported By: FRUSTRADED CUSTOMER — HOUSTON United States of America
16337 PARK ROW HOUSTON, Texas United States of America

SEVERN TRENT HOUSTON They have the worse customer service, no online payment system available, they still your money and no one does nothing about. HOUSTON, Texas

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This is the worse utility service company there is! First they overcharge you, even when you don't use the same amount of water. My kids went of to college and I stayed at my house by mysel and was still being charged the same as when the kids were home. Since you can't make your payments online, I have to make my payments in person, otherwise, they will tell you that they never received and disconnect your services. They abuse their power, because you don't have the option to choose other companies, like with your electricity or phone services.

This report was posted on Ripoff Report on 08/08/2012 12:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/severn-trent-houston/houston-texas-77084/severn-trent-houston-they-have-the-worse-customer-service-no-online-payment-system-avail-924281. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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