Report: #281778

Complaint Review: Shasta Pools

  • Submitted: Mon, October 29, 2007
  • Updated: Mon, October 29, 2007
  • Reported By: phoenix Arizona
  • Shasta Pools
    7220 N 16th St # J,
    Phoenix, Arizona

Shasta Pools lied, lack of integrity Phoenix Arizona

Show customers why they should trust your business over your competitors...

This company is a nightmare to deal with. Even with a signed contract clearly spelling out what is to be built Shasta believes they are above contracts and honesty. Gary Dudley, Butch and Jerry Coke have all tried to dodge the responsibility of who is responsible for the errors done to our new pool. With defective 2 week old wok pots eroding, chunks of cement being blown out of our in floor cleaning system, 2 split and cut filters and not following the contract were just some of the problems we have had with them. Shasta missed timely deadlines due to their lack of preparation and following up on documentation.

This is typical of the excuses we received throughout our new pool process. They have been slow to come up with solutions, the best solution they can come up with is to cut the plaster and add their omission or a lovely $100 gift certificate to a Shasta store! Ripping up our plaster and doing it correctly is out of the question as according to gary dudley "it just does not make good business sense since it will cost over $10k to do that now" Beware - following their contract could "not make good business sense since it" might cost them too much money to fix their errors.

phoenix, Arizona
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 10/29/2007 10:18 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.