Report: #256152

Complaint Review: SHELL, Petro Pantry #5

  • Submitted: Fri, June 22, 2007
  • Updated: Fri, April 15, 2011
  • Reported By: Mason Texas
  • SHELL, Petro Pantry #5
    3533 S.E. Military Drive
    San Antonio, Texas
    U.S.A.

SHELLSHELL, Petro Pantry #5 After stopping my pump; it jumped up five (5) cents. It charged me five cents more than I got. San Antonio Texas

*UPDATE Employee: 5 cents :P

*Consumer Comment: If this were an old mechanical pump and you held the nozzle open while you turned off the pump

Show customers why they should trust your business over your competitors...

I was filling up and when I let go of the pump and was putting it back in its little hanger; the pump jumped five(5) cents more. Why? I kept the reciet for further inspection as far as gallons/price is. Thank you for listening.

Karen
Mason, Texas
U.S.A.
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This report was posted on Ripoff Report on 06/22/2007 07:45 AM and is a permanent record located here: http://www.ripoffreport.com/reports/shell-petro-pantry-5/san-antonio-texas-78223/shellshell-petro-pantry-5-after-stopping-my-pump-it-jumped-up-five-5-cents-it-charg-256152. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#1 UPDATE Employee

5 cents :P

AUTHOR: Preacher - (USA)

 I work as a cashier every 6 months get state people not company own to adjust the pumps.  no employee knows how to adjust gas per dollar amount. stuff happens live with it.  machines needs tweeking every now and then.  most likely  was gas filling up the hose.
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#2 Consumer Comment

If this were an old mechanical pump and you held the nozzle open while you turned off the pump

AUTHOR: Thomas - (U.S.A.)

it is possible the pump residual pressure refilled the gas hose with 5 cents of gas [less than 3 oz) after you put the nozzle back.

Any gas pump of semi-recent vintage should not do this. The pump pressure-sensing nozzle shuts off as soon as the pump stops.

You can look for a weights & measures sticker & call them. The pump may have an ID number displayed.
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