Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #366747

Complaint Review: ShopDigitalDirect.com - New York New York

  • Submitted:
  • Updated:
  • Reported By: Rogers Arkansas
  • Author Confirmed What's this?
  • Why?
  • ShopDigitalDirect.com shopdigitaldirect.com New York, New York U.S.A.

ShopDigitalDirect.com Classic Bait and Switch - Deceptive Sales New York New York

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Found a Canon SLR camera at a great price online. Placed my order. Two days later, I'm contacted to "confirm" my order and then asked whether I wanted to buy a battery and charger for the camera. I was surprised it didn't come with it. So I'm offered a high price for a 'regular' battery with 2 hours at about $97 and a charger for the same amount that takes 24 hours to charge the battery. I thought the price was very high and also the time to charge a battery. So I was offered a "high-capacity" battery (5 hours) for $129 and a rapid charger that takes "1 hour" for $149. I was shocked at this extra amount to get my camera and could not afford it. So I was talked into a 'less expensive' camera that had less megapixels but "enough for what you need. This will save you $200", enough to allow me to get the rapid charger and high-capacity battery.

Turns out, now that it has arrived, that it is just a standard battery you can get for very little cost and a standard charger. When I called Canon, they said that batteries are not rated by "hours" but by how many pictures you can take based on 'flash' or 'no-flash'. The chart is in the manual.

I was completely lied to. And I did a search on the net (should have done this first, live and learn) and found that this is common practice for this company. I feel like a complete idiot because now I've not only paid way too much for what I bought, but I didn't get what I wanted to begin with as I had compromised in order to afford the battery/charger.

It amazes me that with all the complaints online about these folks that they continue to operate like this with impunity.

Rick
Rogers, Arkansas
U.S.A.

This report was posted on Ripoff Report on 08/25/2008 04:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/shopdigitaldirectcom/new-york-new-york/shopdigitaldirectcom-classic-bait-and-switch-deceptive-sales-new-york-new-york-366747. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now