Complaint Review: Shopping Essentials - Internet
- Shopping Essentials classmates.com Internet U.S.A.
- Phone: 888-243-6180
- Web:
- Category: BBB Better Business Bureau
Shopping Essentials I was unknowenly charged $19.95 a month for seven months. I called customer service and they said the money was nonrefundable and I could not speak to a supervisor Internet
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I noticed today I have been charged $19.95 per month for the past seven months. When I challenged this cost today, I was told I knew these charges were being made when i went on Classmates.com. They will refund the month of October but no other month. I asked to speak with a supervisor, they gave me to someone named, Sweta, but once she kept repeating the same phrase over and over, I asked to speak with her supervisor and she said they do not take calls. She said her management team does not get on the phone and there was nothing that could happen at this point. I explained this was not authorized and she said I could have called the phone number on the Classmates website.
Michelle
egg harbor township, New Jersey
U.S.A.
This report was posted on Ripoff Report on 10/20/2008 09:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/shopping-essentials/internet/shopping-essentials-i-was-unknowenly-charged-1995-a-month-for-seven-months-i-called-cu-382876. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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