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Report: #1246775

Complaint Review: Shopsmarttvs - Irvington New Jersey

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  • Reported By: StevieD — willow grove Pennsylvania USA
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  • Shopsmarttvs 480 Chancellor ave Irvington, New Jersey USA

Shopsmarttvs Shopsmarttvs.com bait and switch scam Irvington New Jersey

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I ordered a Sharp LC70UD27U - 70" LED Smart TV - 4K UHDTV (2160p)TV from Shopsmarttvs.com on 07/24/2015 for $1649.99. The standard asking price is $2499.99 so this seemed like a good deal, until they called 2 days later to let me know I probably didn't realize I accidently bought the commercial use international version of the TV. They told me it was no big deal and they would send the one I thought I was getting originally for an additional $600 (with free shipping and free wall mounts which I was already getting for my original order). His thing was the American version superior parts and displays as well as a longer warranty from Sharp. When I asked questions about if the international version would work and where any of this info was on the web page I made the purchase on, he assured me it would work and my skepticism got me a new lower price which continued to drop to $1,999. I still said no I'll take what I ordered at the price I ordered it at. So now it's almost two weeks later and they've still not processed my order, they wanted to make sure I had time to think about it before they sent the commercial TV out, even after I gave them a definitive answer already. At this point I suspect It's never possible to get the item that is ordered at the price it's advertised at.  I've looked into similar reviews from other customers and they all had the same thing (although some people say that the model they ordered was discontinued or is on back order, but are still asked to spend several hundred more).  They told me my order was being processed, to allow about 3 days and it would ship, now it's two weeks from my original order and my tracking number (which said in progress) is now gone like it never existed.  I haven't bothered to call and ask them why because i can use my imagination as to what they'll say but I am sure my original order and it's price isn't going to happen.  As a side note i looked into what is and isn't legal as far as bait and switch stragities go and this falls on the illegal side from what i could find (my order for the original deal was canceled on their end because i refused to pay more). I am also conserned that they have and could be selling my info.  Thanks in advance.

This report was posted on Ripoff Report on 08/06/2015 08:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/shopsmarttvs/irvington-new-jersey-07111/shopsmarttvs-shopsmarttvscom-bait-and-switch-scam-irvington-new-jersey-1246775. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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