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Report: #989682

Complaint Review: Shutterstock.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Phoenixgirl — Mesa Arizona United States of America
  • Author Not Confirmed What's this?
    • Why?
  • Shutterstock.com Internet United States of America

Shutterstock.com Shutterstock Refused to give coupon promo of $50 off after entered the code. Internet

*Author of original report: Refunded overcharge
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Shutterstock.com offered a promotion for $50 off a 25 day subscription. Within the promotional offered deadline I entered the code it subtracted from the total then gave my credit card, but the receipt showed the price went back up to $249, when it should have been $199. Contacted company by phone, email & they refused to honor their holiday20 promo. I will not recommend this company in the future.

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This report was posted on Ripoff Report on 01/01/2013 05:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/shutterstockcom/internet/shutterstockcom-shutterstock-refused-to-give-coupon-promo-of-50-off-after-entered-the-co-989682. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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#1 Author of original report

Refunded overcharge

AUTHOR: Phoenixgirl - (United States of America)

SUBMITTED: Wednesday, January 09, 2013

POSTED: Wednesday, January 09, 2013

After continuing to complain to shutterstock.com a manager has changed my status and decided to charged me the correct amount $199, then refunded the $249 overcharge. Thank you for correcting your mistake.

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Papadok Computing owners Mr. Konstantine Papadopoulos and Mr. Steven Jones: BEWARE BEWARE BEWARE!!!! We contracted Papadok Computing http://www.papadok.com @ 9462 Lebanon Pike Dayton OH 45458 Phone 937-696-9005 on November 2012 to build us a website along with setting up a SEO campaign. This company acts big but is ran out of their apartment. Every time we called him with an issue with our website he kept giving us excuses why he couldn’t talk. Excuse after excuse. The only bad thing is, is that Steven was hard to reach because he has a full time job and can't speak at work. This company is fairly new and has already changed their company name twice.  Services received were shabby at best. The website was not completed; we had a massive issue receiving returned calls; monthly billings were not sent out for months and then were sent all in one invoice. Ransom was held against us when we wanted to transfer our domain name, when we were told in the contract that we owned it out right. We also paid $300.00 to have a CUSTOM LOGO created and just recently found out that they created our logo using stock photos from Shutterstock.com, what’s custom about stealing clipart from a public website?   They both have full time jobs and can only dedicate partial time to service their clients. I do not feel that they will return the money they have taken for uncompleted services, but it is my mission to ensure that they never hurt another small business again. I have given them every opportunity to make this right. They have blatantly ignored my attorney’s letters and calls and we feel that they have dismissed this matter. My next letter is to the BBB and the FTC. Dayton, Centerville OHIO
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