• Report: #718305
Complaint Review:


  • Submitted: Sat, April 16, 2011
  • Updated: Tue, January 03, 2012

  • Reported By: clay — Lake havasu City Arizona U.S.A.
153 REGUR ROAD HAWKINSVILLE. GA 31036 Internet United States of America


*Author of original report: More lies from Alex Burgard sider oxydro inc

*REBUTTAL Owner of company: Comments regarding a recent report on Sider-Oxydro, Inc.

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Purchased over $1000.00 in product from this company through a con named (ALEX) their rep. They shipped product arriving with leakng bags of plaster, leaking containers of liquid on a broken pallett.

After 6 attempts to use their repair product in 70 degree Arizona weather, no luck.

I have 25 years of construction expierence, 8 years as an engineer in San Francisco, ca

Have used plaster for years, concrete, stucco..................

Product pops off after 4 to 6 days..................

the company rep (ALEX) personally guarntees this product.

Once I  tried to return the company claimed too much time has gone by (three months in total)

Called 6 pool plastering companies in Arizona, Nevada, and California.................All had never herd of this product or company............

WATCH OUT THESE GUYS ARE RIPP  OFFS..............................

This report was posted on Ripoff Report on 04/16/2011 06:56 AM and is a permanent record located here: http://www.ripoffreport.com/reports/sider-oxydro-inc/internet/sider-oxydro-inc-product-does-not-work-in-arizona-no-pool-builders-here-have-herd-of-th-718305. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

More lies from Alex Burgard sider oxydro inc

AUTHOR: Huckins investments - (U.S.A.)

i guess everytime Alex opens his mouth another lie comes out. Filed in Court and won my case this Alex owes me more than $1000.00 in U.S. Cash money: Alex has never paid me back............He ownes no property in Hawkinsville, Ga.   Company is on Leased land that is owned by the City Of Hawkinsville.

Alex is from another Country and I guess that is where he learned his craft of lies, cheating, and scams.

I filed one complaint here on ripp off dot com and filed a suit in court, There is no need to slander his Company he does a fine job on his reputation on his own lieing everytime he opens his little mouth................

Alex needs to pay me the money he cheated me out of an stop being a LOSER................
CFO H and H Investments
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#2 REBUTTAL Owner of company

Comments regarding a recent report on Sider-Oxydro, Inc.

AUTHOR: Alexandre B. - (United States of America)

I would like to introduce myself as the 'alleged con-man', my name is Alexandre Burgand from Sider-Oxydro, Inc.  I can be reached at ph: 478-892-9800 or toll-free: 888-743-3750 or you may visit our website at: www.sider-oxydro.com.

In regards to the recent comments on our swimming pools coatings, I would like to first express my sincere regrets to the Huckins family that this situation occurred for their dislike of one of our coatings. 

I would to also clarify a few facts concerning this project: I do admit that during transport, the shipping company damaged two of the bags.  The Huckins made us aware of it and we reshipped the two bags immediately (of course at no charge to them).  As well, the material was shipped in January and we did not get a phone call from the Huckins until mid-April with a request to return some of the left-over material.  We tried to inquire of the nature of the problem and if the material supposedly  popped-off four to six days later, why wait so long to call us so we could have provided technical support to remediate the situation.  They refused to explain the problems or the delay.   
Information on the company:
Sider-Oxydro, Inc. - founded in 1937 worldwide

Product: Sider-Proof FF-PR - Voted Pool & Spa News' Top 50 Products for 2009 & 2011!

A professional report in Aqua Magazine:

We stand behind all of our products and will continue to do so.  With successful projects worldwide, it is unfortunate that the manufacturer is often blamed for incorrect application.
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