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Report: #374581

Complaint Review: Silgate Solutions Ltd. - Gurgaon Nationwide

  • Submitted:
  • Updated:
  • Reported By: delhi Other
  • Author Confirmed What's this?
  • Why?
  • Silgate Solutions Ltd. Plot 21 Nationwide India

Silgate Solutions Ltd. complaint against silgate solution Gurgaon delhi

*UPDATE Employee: Silgate

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HI MY NAME IS VIKRANT. I M FROM NEW DELHI(INDIA).THIS MESSAGE IS TO INFORM US CITIZEN ABOUT ONE COMPANY WHICH IS RUNNING 4-8 FAKE PROCESS THROUGH CALL CENTRE AND THE CLIENT IS FROM USA. I USE TO WORK IN THAT COMPANY FOR 2 MONTHS.
I LEFT THAT COMPANY BECAUSE OF THEIR FRAUD AND SCAMS WITH CUSTOMER. THESE THING ARE SPOILING THE IMAGE OF BUISSNESS THROUGH CALL CENTRE.I WORKED WITH MANY CALL CENTRE ACTUALLY THEY ARE HELPING PEOPLE BY GIVING BEST DEAL.
THIS IS COMPANY IS RUNNING 4-8 PROCESS LIKE CALLER ADVANTAGE,VALUE BENEFITS OF AMERICA,SMART SHOPPERS,DIRECT SAVING, SUPER SAVING,SHOPPING ESSENTIAL AND MANY MORE.THEY USE TO TAKE OUT CREDIT CARDS BY SAYING YOU WON WALMART CARD,$100 DOLLAR GAS,
VISA GIFT CARD AND SO ON YOU HAVE TO PAY$2-$3 FOR SHIPPING AND HANDLING CHARGES AFTER THAT THEY USE TO SAY WE ARE ALSO SENDING YOU 10-12DAYS OF TRAIL FOR SOME OTHER PACKAGES LIKE MEDICAL CARDS AND DISCOUNT CARDS ON SHOPPING ITEMS. IF CUSTOMER DON'T WANT IT THEY MISLEAD THE CUSTOMER THAT WE HAVE YOUR CARD NO. IF YOUDON'T TAKE IT WE WILL CHARGE IT $50OR$100.THEY HAVE A IVR
RECORDED LINE ALSO TO TAKE THE AUTHORISATION OF CHARGES.THEY MISLEAD SPECIALLY OLD CUSTOMER, UNEDUCATED PEOPLE LIKE SPANISH, ITALIAN AND MANY MORE.BEFORE THE IVR LINE THEY USE TO SAY THAT IN THE LINE IF YOU LISTEN ANY CHARGES IGNORE ALL THE CHARGES BECAUSE THESE CHARGES ARE NOT FOR U. THESE CHARGES FOR THOSE CUSTOMER WHO WANT TO BUY OUR SERVICES BUT YOUR NO.IS RANDOMLY
SELECTED SO YOU HAVE TO PAY ONLY SHIPPING AND HANDLING CHARGES($2-$3)ONLY.TOP OF THAT THEY ARE SELLIG CUSTOMER PERSONALL INFORMATION TO OTHER CALL CENTRE BASED IN USA.SO THAT GONNA BE EASY TO SELL THEM THEIR MAGAZINES OR VOCATIONAL PACKAGE AND OTHER THINGS BY SAYING RHAT YOUR THIS CARD NO. IS SELECTED BECAUSE OF YOUR SHOPPING THROUGH CARD.TOP OF ALL IN DELHI CALL CENTRE THERE IS NO ARRANGEMENT FOR CUSTOMER PERSONALL DETAILS EVEN THE CAB DRIVER CAN ALSO GET THESE INFORMATION
AGENTS WRITE THE CARD NO. ON PAPER AND CHECK OUT THE BALANCE IN CARD THROUGH AUTHORIZE.NET AND THROUGH THE PAPER IN GARBAGE AND ON THE COMPANY FLOOR.I WILL GIVE YOU ALL THE INFORMATION LATER ON.THESE KINDS OF SCAMS AND FRAUD ARE GOING ON BECAUSE USA PEOPLE ARE RUNNING IT.THAT IS CLIENTS. IF YOU WANT TO KNOW ABOUT THIS THING ASK FOR ALL THE VOX FILE FROM THIS COMPANY
THEN YOU COME TO KNOW THAT WHAT IS HAPPENING.AS I WAS WORKING THERE UNDER HIGH PRESSURE OF SALES I ALSO CHEATD SOME CUSTOMER I AM REALLY SORRY FOR THEM.I KNOW USA PEOPLE ARE VERY GOOD AND FRIENDLY BUT PLEASE DON'T GIVE YOUR PERSONALL INFORMATION WITHOUT CONFIM ALL THE DETAILS ABOUT COMPANY LIKE WEBSITE,TOLL FREE NO.AND PLEASE DON'T THINK ALL THE COMPANIES ARE FRAUD
95% ARE GOOD AND GEUININE. THE BIGGEST THING IS THAT THEY GIVE THEIR TOLL FRE NO TO THE CUSTOMER WHICH ALWAYS COMES BUSY OR THEY HUNG UP ON CUSTOMER.THEIR TOLL FREE NO. ARE
18669168814
18005119165
8669043982
THIS COMPANY IS LOCATED IN INDIA:
1. SILGATE SOLUTION LIMITED IN BOMBAY
2.MAITRI SOLUTIONS LIMITED IN DELHI
RIGHT ADDRESS OF THIS COMPANY IS- PLOT-21
SECTOR 18
ELECTRONIC CITY
GURGAON(HARYANA)
ZIP CODE=122015

CEO OF THIS COMPANY IS
NAME= UJJWAL ARORA
PHONE NO= 0091 9810400008

HUMAN RESOURSE OF THIS COMPANY IS
NAME= KAVITA
PHONE NO.-= 0091 9811888126

FLOOR MANAGER OF THIS COMPANY IS
NAME=MEENA
PHONE NO=0091 9999046999

I JUST WANT TO SAY:
PLEASE STOP IT BECAUSE INDIRECTLY THESE THINGS EFFECTS IMAGE OF INDIAN PEOPLE AND INDIA.


THERE IVR NO. IF YOU WANT TO LISTEN WHATS GOING ON
4692721145
PASSCODE=2222
AGENT ID=2003#

8175096742
8175096743
8175096744
8175096764

AGENT ID=2578# AND DON'T FORGET TO PRESS # AFTER EVERY MESSAGE.
PLEASE TELL ME ARE YOU GOING TO HIGHLIGHT ALL THIS IN NEWSPAPER OR NOT OTHERWISE I WILL GIVE IT TO SOMEBODY ELSE.

PLEASE GIVE ME RESPONSE
MY E-MAIL ID IS= (((ROR redacted)))

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

Vikrant india
delhi
India

This report was posted on Ripoff Report on 09/20/2008 07:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/silgate-solutions-ltd/nationwide/silgate-solutions-ltd-complaint-against-silgate-solution-gurgaon-delhi-374581. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Silgate

AUTHOR: J - (India)

POSTED: Tuesday, September 23, 2008

Hi All,

I am the Manager working with Silgate Solutions Ltd & would like to inform u that we do not have any branch office in Gurgaon - Delhi (NCR Region). Also we do not run any of these programs as mentioned in our company as this is a false allegation put against us. We are into Inbound, back office & quality.
In our company pay-roll & Ex-employees we do not have any one by the name of Vikrant, so whoever you are do not try to spoil our companies image otherwise the company would take an strict action against you.

Regards,

Silgate Solutions Ltd

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