• Report: #1060678
Complaint Review:

Simbol Auto Glass Ann Arbor

  • Submitted: Thu, June 20, 2013
  • Updated: Thu, June 20, 2013

  • Reported By: JS ann arbor — Ann Arbor Michigan
Simbol Auto Glass Ann Arbor
4477 Jackson Rd Ann Arbor, MI 48103 Ann Arbor, Michigan USA

Simbol Auto Glass Ann Arbor Messed up windchip repair and rudely refuse to make it right Ann Arbor Michigan

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

We went in with a chip in the windshield and a groupon coupon on June 4. We were first told by the manager (who claims also to be the owner and didn't give his name) the groupon would not cover the chip but suggested we call our insurance company to make a claim (as the company has a zero deductible for chip repairs). We called the insurance company and the repair was approved, and the windshield chip was repaired. Cracks began developing at the spot soon after. Over two weeks this grew into two much bigger cracks on either side of the initial chip. We then called back on June 18 and the manager gave us an appointment for 11:00AM today (June 20). When I arrived, the manager claimed that I had called back within an hour after my first call and cancelled my appointment, saying that I had said decided to go with Safelite. I was very taken aback by this, and when I told him very categorically that I had not done that, he said he was sure I had as he had verified the vehicle and name. He said I would need to pay out of pocket for the deductible -- when I told him this was unfair, as I had come in for a chip repair, and the windshield damage was due to his faulty repairs, he became very belligerent and began shouting at me. Over our conversation, he became increasingly agitated and rude, and finally flatly refused to provide me any service. When I asked for his name, he refused to provide it.  

This report was posted on Ripoff Report on 06/20/2013 09:25 AM and is a permanent record located here: http://www.ripoffreport.com/reports/simbol-auto-glass-ann-arbor/ann-arbor-michigan-48103/simbol-auto-glass-ann-arbor-messed-up-windchip-repair-and-rudely-refuse-to-make-it-right-1060678. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Simbol Auto Glass Ann Arbor

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?