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Report: #1440737

Complaint Review: Simplilearn Americas LLC - Raleigh North Carolina

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  • Reported By: Rhett — West Hanningfield Essex United Kingdom
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  • Simplilearn Americas LLC 801 Corporate Center Dr Suite 138. Raleigh, North Carolina United States

Simplilearn Americas LLC I bought a wrongly described Online Computer Course. Raleigh North Carolina

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A week before Christmas 2017, I bought an "Advanced SEO COURSE" from Simplilearn Americas LLC which I thought was a US Company.

The course was $225, after using their chat service I bought it, ten minutes later I had an email from India saying the course would be offered at $200. Alarm bells were ringing.

When I bought the course it did not make clear that Simplilearn only give a 7 day refund policy. I thought they would be like Clickbank who give a 90 day refund policy.

The course in its menu says "What is SEO?". I thought I was buying an Advanced SEO course, it was nothing of the sort.

It was only basic.

Bear in mind this was just before Christmas and I was busy. But in January I asked for a refund.

A Siddarth Mittra from India offered me a refund only on the condition that I bought a complete "End to End SEO Course".

This course would be $600 instead of the usual $1200.

I thought as Simplilearn as they are based in Raleigh NC, would behave like a decent company such as Clickbank.

In the UK they would be breaking UK Consumer Law as a 30 day refund policy is the law.

They have an address at Kemp House in East London, but this is only an accommodation address, so I can take no action, this gives an appearance to the customer of a real presence, when in fact there is none.

If any Lawyer in Raleigh NC reads this and can help, please let me know.

Many thanks for reading this.

Rhett Donovan.

This report was posted on Ripoff Report on 04/29/2018 07:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/simplilearn-americas-llc/raleigh-north-carolina-nc27607/simplilearn-americas-llc-i-bought-a-wrongly-described-online-computer-course-raleigh-no-1440737. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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