Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1159216

Complaint Review: SimplyPureNutra - Internet

  • Submitted:
  • Updated:
  • Reported By: Jenn_yo — Buena Park California
  • Author Not Confirmed What's this?
  • Why?
  • SimplyPureNutra Internet USA

SimplyPureNutra Charged me for a free trial bottle of the garcinia Cambodia Aberdeens Scotland

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I saw adds on the internet and on my phone about this miracle pill, garcinia cambogia, where you can loose 20 lbs in 4 weeks. It was supposed to be supported by dr. Oz. I ordered the free trial where all you had to do was pay the $4.95 shipping charge.  I thought about it after I ordered that it might be a supscription where they charge you ever month and send you the product. No where on the site where you order does it say that it does when you order. I searched online and found the terms and conditions where they say they do. 

I called them up they said that even on their terms and cionditions site that they can cancel an ongoing shippment, the girl told me that they couldn't  and I would have to cancel after I got the product because of the trial. That was after listening to her talk about how wonderful the product was. As it turns out I got an email that night that it was just being shipped. So she could have stopped the order. 

I called the next time I could call, because they are closed on weekends, when I got the product. Again I had to listen to the wonders of the product. TheN I was told I had 2 options on canceling. One was to wait a couple days until they got the RAG number needed to send the pills back from the manager then call them for the number then mail it back where I would be charged then call back to see if they received it then call back 2 weeks later to see if it's canceled and get a confirmation email. And get charged for the restocking fee where at the end I'd b charged $35 . Or pay for the buy out bottle of 75 % off of their monthly charge of $89.99 and get another bottle and then that would b canceling the supscription . He said that it would b cheaper to throw away 2 bottles then to return the one. He said then that I would get 2 emails one that it is being shipped and another to confirm the cancelation  In 5-10 min. I never got the emails.

Called the next day, was told that I would not be getting the emails until I was charged for the buy out bottle which was at the end of the month. When I told him that I was told I was going to get the emails in 5-10 min. after the call he said he doesn't know why I was told that. My bank emailed me and said I was charged. Again no emails from the company. So I called again. That was when I was told that I was canceled and that they would resend the email. When I asked about the 2 bottle of pills he was rude and said that the free bottle wasn't a gift and that by canceling I would be charge for the free bottle and there would be no second bottle. So free trial doesn't mean free unless you like the product. I told him I was told on 2 separate occasions that I would be getting the 2nd bottle and he said that he doesn't know why I was told that.

This report was posted on Ripoff Report on 07/02/2014 09:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/simplypurenutra/internet/simplypurenutra-charged-me-for-a-free-trial-bottle-of-the-garcinia-cambodia-aberdeens-sco-1159216. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now