sit n sleep DEFECTIVE BEDS FRAUD WARRANTY Santa Monica California

 You just simply proved to me and the whole World what a disgusting person and individual you are. I am not surprized in the least that you represent Sit N Sleep. Do you think that I or anyone else reading this will ever work with a company that responds like this to their customers? You call buying a mattress for $2,600 and only being able to sleep confortably in it for less than 2 years whinig? Do you really think I would ever consider buying a mattress from you and this company if I knew this is the way you treat people. You offered me a 10 year warranty. Its only been 2 years. Then you call me and my wife FAT. This is just the begginig of what is going to be the very first steps in putting Sit N Sleep out of business and you get fired. I really appreciate your response. I will make sure that everyone who is capable of reading and thinking of buying a mattress knows your opinions and the opinion of Sit n sleep as a company about over weight people and people who are handicap. Your response is well noted and will be advertised on any site I can fiind that will listen.

 So you haven't been ripped off, YOU just don't agree with their assessment of YOUR situation. What YOU are calling defective is what is ACTUALLY known as USE. YOU and YOUR WIFE have used this mattress for awhile. Think how many nights that is, then calculate how many HOURS it is. THAT is how long YOU have been putting those "holes" in your mattress. Given the depth that you suggest is there, one can safely say you must be heavier then your average person. YOUR only issue is that THEY don't agree with YOU that it needs to be replaced. Maybe you can request ANOTHER tech to come out and redo the depth measurement again. You will probably have to pay for this one. Either way, you cant fault them for NOT just giving a brand new mattress at the drop of a hat or in this case, because your throwing a online tantrum. They wouldn't be in business for very long if they gave EVERY customer their way whenever its demanded on them. At the end of the day, YOU AGREED TO THIS!!!! You cant NOW turn around and whine about it. Oh.....wait......I see what the issue is.........YOU DIDNT READ THE TERMS AND CONDITIONS of the warrenty you purchased. I found THIS to be particularly FUNNY!!!....... . I explained to the representative that I was handicap and could not sleep properly in this bed. She was not very caring to my situation and I am now going to sue Sit N Sleep in small claims Court. I will never buy another mattress from this company again....... So because YOU did not get your way IMMEDIATLY you first play the "disabled card" then you claim a lack of empathy on their part and then you top it off by stretching for a small courts claim. Unfortunatly when you signed up for the warrenty you agreed to it in WHOLE without reading the T&C. As a handicapped individual myself, Im telling YOU that playing the disabled card doesn't work anymore. There IS NO PITY FOR YOU. You have shown that you will use WHATEVER tactic that you feel you can get away with in order to get your way. You sir are a disreputable person and should be ASHAMED of yourself for even attempting to pull that card. Kinda sleezy of you all the way around. Since you wish to threaten them with court, heres the poison pill to your case......YOU AGREED TO ALL TERMS AND CONDITIONS OF THE WARRENTY WHEN YOU MADE YOUR PURCHASE. You DID NOT READ the T&C. Had you ACTUALLY read it you would see that YOU CANNOT TAKE THEM TO SMALL CLAIMS COURT!!! You MUST go through arbitration. People like YOU truly disgust me. You act like children when you don't get your way, then you hop on the web and attempt to slander them and validate YOUR stance, when YOUR stance IS WRONG!!! YOU NOT GETTING YOUR WAY IS NOT A RIPOFF!!! THEY hold the warrenty..... THEY have told you that YOUR mattress doesn't qualify....yet YOU need to play the game by THEIR rules.....to get your way