• Report: #1065791
Complaint Review:

SK Tax Associates

  • Submitted: Wed, July 10, 2013
  • Updated: Wed, July 10, 2013

  • Reported By: Anonymous — Illinois
SK Tax Associates
2337 Bode Road, Schaumburg, IL Schaumburg, Illinois USA

SK Tax Associates They provided incomplete information about IRS processing times, when questioned yelled and hung up on me. Schaumburg Illinois

*Author of original report: Unprofessional lying accountants

*Consumer Comment: Very True

*Author of original report: Misunderstanding

*Author of original report: Response

*Consumer Comment: Very biased comments

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I had a horrible experience with a very rude accountant Dharna Shah at SK Tax Associates. Initially, she quoted me a certain price and then a different price when I asked why the different price. She couldn't find her price list and said I was wasting her time that she should charge for the time she is looking to find a price list. Also, she provided misleading times for the processing of my tax return. She filed an incomplete ITIN application for my kids with IRS as it is missing. I asked her on email and phone why she wasn't transparent about this and she yelled at me.  Again, yesterday I called her about missing information and why she treats me like such garbage then she hung up the phone on me. I warned her that I will complain so instead she told me go ahead. Her partner in fact told me he will provide contact information where I should complain when I told him the story. She lied that I used bad language thats why she hung up. She is rude, incompetent and a lair. I will never work with anyone that doesn't respond or is so disrespectful. Please follow diligently. 


This report was posted on Ripoff Report on 07/10/2013 04:36 AM and is a permanent record located here: http://www.ripoffreport.com/reports/sk-tax-associates/schaumburg-illinois/sk-tax-associates-they-provided-incomplete-information-about-irs-processing-times-when-q-1065791. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
3Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Unprofessional lying accountants

AUTHOR: - ()

 This is ridiculous for a professional CPA to place false statements that I would swear at her. As you can see from multiple complaints that this is a team of liars and con artists who operate the Indian way not the American way where derogatory statements and lies are normal. There is no reason for anyone to waste their time in flying complaints on this firm. Attitude, honesty and respect is imperative for clients to remain with the firm. It's very disappointing no measures were taken to resolve the issue and work with me. It's pathetic to hang up on me and lie that I swear at the crazy accountant.

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#2 Consumer Comment

Very True

AUTHOR: Robert - (USA)

This was my my first experience filing my taxes with her. My one of the friends recommended me so I thought to see her. When meeting her first time, seems legit and give you very nice response and talk like very nicely you wouldnt figure out that they are the biggest fraudsters in the name of CPA. First of all I think her helpers are non CPAs. Second her whole team is unprofessional. Incident #1 - I was calling Dharna Shah to get her appointment as she already collected all my papers. I was keep calling and every time their office kept saying she is not in office and all. So finally I have decided to show up in her office and I was seeing her inside her office from the glass door and thought to call her (even if I was there). Her office receptionist told me she is not in the office. Really ? Liars
Incident # 2 - First I had to pay an ammount which was too high and suddenly when I was with her, suddenly my amount was got dropped and then went up etc. I think She doesnt know what she is doing. Incident # 2 - Finally I recieved a check from IRS becasue IRS thinks I overpaid, sent Dharna SHah an email and guess what never recieved any response.

# 4- Never ever go see her, I would say tax files should deserve more than her. Even filing by yourself is better than going there.

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#3 Author of original report

Misunderstanding

AUTHOR: Anonymous - ()

There has been a misunderstanding that has now been removed after speaking to another partner in this firm. It is IRS fault for having lost the application and possibly the post office. The accountants are very knowledgable. There were no swears by either parties. Respect should be provided by both parties to maintain mutual working relationship. Please ignore my original request. 

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#4 Author of original report

Response

AUTHOR: Anonymous - ()

Agreed, the IRS site should be checked but one should be informed of the process. Finally, if the IRS lost the ITIN number, it is not either the accountant or the client's fault. However, respect is a two way street and the accountant shouldn't lying about their client swearing. No swears were used by either party but hanging up was wrong towards the client. You should work with each other and not against each other. 

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#5 Consumer Comment

Very biased comments

AUTHOR: Ahimsa - ()

I think the story in report does not make sense. As I read story I feel like how much rude the person writing the story is..

As far as I and all in our group know them personally, they alway go out of their way to help people. There must be MORE FACTS to the story missing there. Heading ention about processing time complaints but it does not say anyting facts about When CPA completed the return, when and how he / she mailed the return, Does he / she has proof of IRS receiving the returns, What CPA promised about processing time. Nowadays it is very easy to find out about IRS processing time in minutes by just visiting IRS site. You shoudl check IRS refund tracker for the status. Did IRS ever received your return and IRS is the one who process the return and not the CPA who prepares. It might be common with IRS takes more than normal time to process some retrns.

How you approach CPA makes the differnce in how your CPA is responding you. Ex. if you calll and swear instead of talking, no one would like to help you!

Be respectful and world will be your! Good luck.

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