Skin Fresh MD False Advertizing St. Petersburg Internet

On July 31 I received a web-based offer to try a sample product.  I was  offered 1 of 4 choices of SkinFresh MD skin care products to sampe for the cost of shipping.  Immediately upon placng my order I received a phone call from said company trying to sell me additional products.  I told the recpresentative that all I wanted was my free trial product and if not possible, I wanted nothing.  Caller said that was fine.  I received my sample, tried it, and didn't like it . 

On August 22 my credit card was charged 97.67.  I didn't notice he charge until today and when I called about it, 1st rep., Ashley, went round and round with me that I didn't cancel ( which was not stated in the ad or in product sent) so I was billed for the sample product and to not bother turning it in the my CC company because I would lose. I also discovered that a second charge has be submitted.  Ashly went round and round with me and would not let me speak with the supervisor, and hung up on me. 

I phoned back, talked with a Pam, and immediately asked for a supervisor.  She also reminded me of fine print. which I was never given, but started to make offers to reduce my costs.  She ultimately refunded me the second purchase which i haven't even received, but didnt want me to speak with a supervisor.  Then offered me a 30% reduction in th cost of the sample I received.  I continued to request a supervisor. 

Finally spoke with a supposed supervisor Joe who didn't want to even tell me the address of the company so I could return the products.  He asked me repeatedly if I would settle for a 30%, then 50% reduction of the sample charge if I would say I would not turn into my credit card company.  I told hime I would make no deals like that and that I wanted my money back and I would send him the product.  Finally he said he issed a refund, and to keep and try the product, which I will wait to see, but he did not want to give me the company name of the business he represented, or an address.  I finally got one and said I would be returning the product but that they were practicing frauduland transactions.  He also hing on me after he said I was refunded my money and he was finished.

Very shady business. Lesson learned here.  Never give CC information to businesses for a free product.