Complaint Review: SkinComplexRx - Santa Ana California
- SkinComplexRx P.O. Box 25380 Santa Ana, California USA
- Phone: 1-888-656-9325
- Web: skincomplexrx.com
- Category: Beauty Products
SkinComplexRx ComplexRxEyeComplexRx Scam, Ripoff, Fake, Rude, Dishonest, Criminal, Crook Santa Ana California
*REBUTTAL Individual responds: Skin Complex Rx
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This company scams it's customers with a low cost trial offer and does not disclose the 14-day trial period at which time the customer is charged $85-90 for product that does NOT deliver on it's claims. The product dries out the skin, the exact opposite of what it claims. When calling for a refund due to poor product, the customer is met with rude customer service people from "icustomerservice" who talk over and interrupt the customer and refuse any kind of negotiation in refund. The customer is stuck wth a product that is useless and out a large sum of money. When asking to speak with a manager the customer will be told there is no manager, and after insisting on speaking with a manager will be put on perpetual hold when told a manager will be found. Calling back repeatedly results in the same rude treatment repeatedly with no results.
This report was posted on Ripoff Report on 07/27/2016 02:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/skincomplexrx/santa-ana-california-92799/skincomplexrx-complexrxeyecomplexrx-scam-ripoff-fake-rude-dishonest-criminal-crook-1319265. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Individual responds
Skin Complex Rx
AUTHOR: Kim - (USA)
SUBMITTED: Wednesday, November 02, 2016
This Iwas a trial-only for face cream. The trial period was unclear and all I was instructed to do was pay for the shipping. Last week my bank informs me of overdraft issues due to a chargeof 175.00 from this company. I was charged 89.95 and 83.95 of which I did not authorize.
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