ED Magedson – Founder
Skinner Meineke Inc2177 SOUTH PACIFIC HIGHWAY Medford, Oregon USA
Skinner Meineke Inc AKA Skinner Autoplex AKA Meineke Car Care Center of Medford Wrong Parts Used, Damaged Car During Repair, Refused to Repairr Damage Done, refused to Refund Medford Oregon
I am writing to express my complete dissatisfaction with your company’s recent service on the exhaust system on my 1997 Subaru Outback. I wish to formally and respectfully request that you refund all monies paid to you to date, $200 for such service as well as full and complete reimbursements of all monies paid to others who performed work in order to correct the many errors that occurred and were made regarding parts and workmanship in the amount of $900. Cancellation and revocation of any credit agreements made between your organization and myself as I do no0t consider the work performed as being complete or to expectation. A reimbursement of late fees and penalties as was paid to the State of Oregon due to being late in registering my vehicle due to not passing QED as a result of the work done and not done by your organization. Furthermore, I expect a complete written apology for the manner in which I was treated by you and the people within your organization. [continued below]....
I am prepared to pursue the requested remedies through legal means if necessary and I am quite prepared to report you, your company and all involved employees to such entities including but limited to the Oregon Department of Justice Consumer Protection Department, the Better Business Bureau for Alaska, Oregon and Western Washington in order to have a report on file (with the understanding that they are not an enforcement agency but a reporting agency), Meineke Car Care Franchise Management, Meineke Corporation Management and Corporate Executives, local media, and etc.
I have a prepared a chronological recap of all occurrences as involves this situation. I Have had to have to car repaired elsewhere and I have a detailed report describing what can only be called “shoddy and unprofessional” work done by your shop on my car and I have photos which document such work.
Among the many things that have led to this is the very rude manner in which I was treated when trying to ascertain exactly what had been to my car and the disrespect shown to me by your employees that included insults, laughing and threats.
I have prepared a partial list of what I feel are important points as regards the way your company handled the situation from the start as well as descriptions of the work that was found by another shop.
I do have photographs showing these issues as well as the very shoddy work that was done including unprofessional welds, installation of parts and etc. Please see examples of such photographs further in this letter.
In addition, I am in possession of all parts that were installed by your mechanics as further evidence of the quality of work performed by your company. These parts will be returned to you upon any settlement either directly or through the courts.
I am in hopes that you and your company will realize that I have been wronged in many ways as a result of my experience with your company and that you are professional enough or at least concerned enough about the well-being of your business to do the right thing.
While I await your response, I will continue to document the details of my experience in preparation of moving forward as aforementioned in this letter.
This report was posted on Ripoff Report on 06/30/2013 01:52 PM and is a permanent record located here: http://www.ripoffreport.com/reports/skinner-meineke-inc/medford-oregon-97501/skinner-meineke-inc-aka-skinner-autoplex-aka-meineke-car-care-center-of-medford-wrong-par-1063297. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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