Report: #464764

Complaint Review: Skywest Airlines Denver

  • Submitted: Wed, June 24, 2009
  • Updated: Wed, March 19, 2014
  • Reported By: hudson co Colorado
  • Skywest Airlines Denver
    8900 Pena Blvd
    Denver, Colorado

Show customers why they should trust your business over your competitors...

After reading the report dated April 5th 2008 I was sadend to see that this company has not fixed this problem. It is one thing to let an employee go because they are not able to do thier job effently but to pressure good people and make thier job increasingly more diffucult evey day is another.

I worked for SkyWest Airlines for three years I loved my job I loved the fast passed atmosphere and I enjoyed the helping the customers with thier travel needs. It felt good to be helpfull. However the Management and supervisors seem to have a unchecked abuse of power. I watched thishappen and unfold in the 3 years that I was there . Sometimes it seemed there were those people they went after.
one lady They went after because her pants were to tight. She was always being written up for something. She like me, liked her job and wanted to stay so she fought back by looking up the regulations and bringing them with her to the meeting when she would get written up. I worked as a c.s. trainer training new hires One supervisor told me to tell the new hires "tell them about me". My best advice to them was to say stay on her good side. The People they didnt like were always Placed in the bad areas to work. If it was a blizard they put you in the walkway. if their was a busy, overcrowed day they would put you at customer service. I knew the girls that were Thier favorites they wore the dresses with stockings garter belts and high heels. Maybe they didnt like me because I thought this was disgusting.

I found that I became so ditraught with worry everyday when I went into work that I couldn't deliver the great customer service that I wanted to give. My mood changed when I came to work everyday. I found it impossible to be helpfull and pleasent to the customers. I tried to tell the management that if you want the agents to give good customer service you have to treat them well. One Supervisor just told me s**t Rolls Down Hill. I knew that I had to leave that I would not be able to fix their problem. so consumers if the gate agent seems really inpatient with you it's probally a deeper problem.

hudson co, Colorado
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This report was posted on Ripoff Report on 06/24/2009 09:58 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE EX-employee responds

Please see my comments untuthful statements

AUTHOR: Howard safran - ()

 I, Howard Safran, an ex - Denver SkyWest employee who had to quit to take care of his dying dad, assures that the "SkyWest" policy is incorrect about "stuff rolling down hill" and/or if you don't like it quit!

 These comments slipped through a scanner at company headquarters in Utah and that is why there has not been a response to this stuff.

I am choosing to stick up for this great company.

 Howard Safran


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#2 UPDATE Employee

I agree with you from the corporate office in St George.

AUTHOR: SexuallyHarassedinStGeorge - (United States of America)

This was not intended as a rebuttal...I just didn't know how to post that I agree with you.

It is the same here.  In my department, one of the VP's sons is allowed to work with us, though his position violates one of our policies about hiring of family members.  Ultimately, his father could hire or fire him--yet none of my coworkers will protest it much because they are too chicken to say anything.  In dispatch, one of the dispatch supervisors is the nephew of that same VP.  One day, the supervisor walked around saying, "I'm -----'s nephew and ------ is my cousin."  He was walking around, flaunting that his job is protected by nepitism.  In SkyWest dispatch, almost everyone is either married to another employee, lives with another employee, is married to someone in managemnt, or has a parent in management.  The above supervisor walks around treating those of us who aren't part of the caste system as if we are pieces of crap.  He talks down to us, uses name-calling, and will even so much as lend you a hand and then call human resources to come over and look what a good thing he did.  Yes, I am serious.  SkyWest can be very dirty at times.  I am not in Denver, though I have worked for SkyWest there, too, and did find the same environment there but very few will speak up and say anything for fear of reprimand.

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