Report: #983408

Complaint Review: Sleep Inn-Choice Hotels

  • Submitted: Mon, December 17, 2012
  • Updated: Mon, December 17, 2012
  • Reported By: Sleep Inn /Choice Hotels — Elk Rapids Michigan United States of America
  • Sleep Inn-Choice Hotels
    Gallup New Mexico
    Gallup, New Mexico
    United States of America

Sleep Inn-Choice Hotels Gallup New Mexico Choice Hotels Comfort Inn , Sleep Inn Fruad Charges on Credit Card Gallup, New Mexico

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I am retired and started to travel across America and join Choice Hotels program. Upon my second stay I pulled off hwy in Gallup New Mexico in Nov 2012 only to find out that Comfort Inn Sts had more restrictions on pet policy that was not listed on line. I had to really push the clerk to recomend a inn that took pets! Finally she called the Sleep Inn ( which is a Choice Hotel Group also) and was sent next door. I checked in and presented my Choice Hotel card. after 10 min s I returned to desk and gave them the keys back (the rm was dirty,worned out, smelled , etc) I told the desk clerk to cxl rm it was 2pm in the afternoon and walk to the La Quinta Inn also next door and checked In to a new upgraded rm. I checked my bank statement and found out I was Charged 90.00!!I thought this must of been some called Sleep find out no manger around and also called Choice hotels.After no response from either I called Sleep Inn again and was told by a desk clerk the the manager is keeping my money. I voice a complaint with Choice ( since they are the one who sent me their) after over a week ,,Choice says that the hotel is not responding  figures) I cannot believe this company reaction!I consider this fruad on Credit Card!Chioice Hotels is not willing to help at all ..gave me the run around and I asked to speak with a manager not available..Would you trust these people? or stayed and be RIPOFF!!Dan from Michigan
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This report was posted on Ripoff Report on 12/17/2012 03:34 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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