Complaint Review: Slim Seduction - Slimbody - GNS - Global Nutrition - Arvada Colorado
- Slim Seduction - Slimbody - GNS - Global Nutrition 6452 Fig Street, Suite A Arvada, Colorado U.S.A.
- Phone: 303-456-5591
- Web:
- Category: Bait-and-Switch
Slim Seduction - Slimbody - GNS - Global Nutrition 30-day free trial is not FREE Arvada Colorado
*UPDATE Employee: Company Response
*Consumer Comment: No Free Lunch
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I called a 800 number I heard on the radio for a free 30 trial of this product, by the end of the automated call, which its first question was for my credit card number, I ended up spending $75.95! I was concerned about how I had to go thru all the prompts and they already had my card and I couldn't end the call! The next day I researched the product online and was very concerned about the bad press. I called the company and spoke to XXXXXX and was given an immediate extension for returning the product because I had read about not getting the product back in time was one way not to get a refund. It took 2 weeks for the product to arrive and after one week I couldn't live with my Bitchy self that I had become, I called and received a return authorization, I was told to throw away the open bottle and send back the two unopened ones. I sent the product back FEDEX and had a delivery confirmation. I called 7 days after the receipt of the product and spoke to XXXXXXXXX and had to use my FEDEX information to get them to agree they had indeed received the product and were processing a refund in the full amount. I called my credit card company yesterday and found out that I got a partial refund! I spoke to XXXXX and she realized I hadn't gotten the refund for my "free trial bottle" and agreed to process a refund for the remaining bottle. XXXXXX later called me back to say that she was unable to refund me for that bottle because I had not returned the opened bottle ( after I was told to throw it away ). I asked to speak with her supervisor and had a very difficult time getting the girl to come to the phone. Her name was XXXXXXX and she was so coached on not giving customer satisfaction and not giving refunds for the "free trial bottle", that I had to finally just give up. This company is a money making scam. The thought that they needed an open bottle to process a refund is gross! The direct contradiction and brick wall when it comes down to upholding their advertisement of a "free trial" is fraudulent! I caught XXXXXXX in so many double talking blunders and she could not reach the natural conclusion that an unhappy customer is worse than a happy one. I will tell anyone who will listen about the scam this company perpetrates and warn against the lies and deceit.
Burned by Slim Seduction
Wilmington, Delaware
U.S.A.
This report was posted on Ripoff Report on 10/01/2008 06:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/slim-seduction-slimbody-gns-global-nutrition/arvada-colorado-80004/slim-seduction-slimbody-gns-global-nutrition-30-day-free-trial-is-not-free-arvada-co-377539. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 UPDATE Employee
Company Response
AUTHOR: Gns - (U.S.A.)
SUBMITTED: Thursday, July 09, 2009
We apologize for any inconvenience this may have caused. Please contact us at 1-800-595-4670 and we will gladly address your concerns and resolve this issue.
Sincerely,
Supervisor
GNS
#1 Consumer Comment
No Free Lunch
AUTHOR: Investigator - (U.S.A.)
SUBMITTED: Thursday, October 09, 2008
You've heard the expression, "There's no such thing as a free lunch." Well, it's true. Whenever you see an offer for a "Free* product/sample/trial/whatever" you should take not that the asterick (*) next to the word Free implies that there are terms involved. NOTHING IS FREE!!! A company would probably go bankrupt if they offered free products without any way of turning a profit.
And GNS is just that, a company; not a scam or even a perveyor of "bait-and-switch" ads. The terms that are involved with the Free* Trial (read TRIAL, not free bottle) are even printed on their webpages prior to credit card information being required.
So next time do your research. And don't fall for "Free" offers.
Advertisers above have met our
strict standards for business conduct.