• Report: #1063639
Complaint Review:

SmartStyle Salon

  • Submitted: Mon, July 01, 2013
  • Updated: Mon, July 01, 2013

  • Reported By: Jo-Anne — Belvidere New Jersey
SmartStyle Salon
1300 Us Highway 22 Phillipsburg, Select State/Province USA

SmartStyle Salon AKA Saralyn Appointment not kept, no phone call, no explanation, left sitting there waiting Phillipsburg New Jersey

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 Made an appointment by phone on June 27, 2013 with stylist (?) Saralyn for 9:00 am on Friday morning, June 28, 2013 at 9:00 a.m.  Got to salon at 8:55, no one was there.  Waiting till 9:00, no one there to open.  9:10, still no one there.  I called Salon, no answer.  Sitting there waiting, and waiting, and waiting.  Finally at 9:30, I left a note for Saralyn, thanking her for her "great customer service", being sarcastic, as there was no customer service!  As this is a 24 hour Walmart, and the Smart Style Salon is located in the Walmat, Saralyn could have called the Courtesy Desk and asked them to put a note on their door/gate, stating that something had come up and they would call clients to reschedule, or whatever.  Today is Monday, and I still haven't heard from that girl or the Salon!  I will never go back there again, and am totally disappointed in Saralyin. 

This report was posted on Ripoff Report on 07/01/2013 02:41 PM and is a permanent record located here: http://www.ripoffreport.com/reports/smartstyle-salon/phillipsburg-select-stateprovince-08865/smartstyle-salon-aka-saralyn-appointment-not-kept-no-phone-call-no-explanation-left-si-1063639. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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