Complaint Review: Smithgear - Austin Texas
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Smithgear 2200 Wheless Lane Austin, Texas United States of America
- Phone:
- Web: www.smithgear.com
- Category: Telephones
Smithgear Andrew Smith Does not stand behind products Austin, Texas
*Author of original report: Smithgear does back their products
*REBUTTAL Owner of company: Scott Please Call Me
Show customers why they should trust your business over your competitors...
It cost me 22.16 to find out that Smithgear does not stand behind their products. I ordered a telephone in February of 2013. It didn't work so I asked for a replacement. They gave me a partial credit instead. I paid 68.90 for the phone and 12.21 to ship it back. They gave me a credit of 59.95. Andrew Smith himself handled it, so the scam goes to the top.
This report was posted on Ripoff Report on 04/08/2013 10:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/smithgear/austin-texas-78723/smithgear-andrew-smith-does-not-stand-behind-products-austin-texas-1041661. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 Author of original report
Smithgear does back their products
AUTHOR: Scott - ()
SUBMITTED: Tuesday, April 09, 2013
Smithgear found out about their mix-up, and have given a full refund of ALL expenses incurred.
#1 REBUTTAL Owner of company
Scott Please Call Me
AUTHOR: mr-reporter - ()
SUBMITTED: Tuesday, April 09, 2013
Dear Scott,
We spoke yesterday and I told you I will do whatever it takes to rectify this. I also apologized.
This was mistake on my part (you should have received a replacement phone, not a refund) .
I am human and make mistakes. I also own up to them when I make them.
My sincere apologies for this.
Contact me so I can make this right.
Andrew Smith
Owner
SmithGear.com
Related Reports
09:30 AM
02:17 PM
01:48 PM
New 
Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
