Report: #537613

Complaint Review: smliewhitespro

  • Submitted: Thu, December 10, 2009
  • Updated: Fri, December 11, 2009
  • Reported By: Brittany — Orlando Florida United States of America
  • smliewhitespro

    United States of America

smliewhitespro John Arrington Used Craigslist to post job offer to try to steal my identity and empty my bank account Internet

Show customers why they should trust your business over your competitors...

I emailed this person about a job posting on craigslist and received this reply:

Good afternoon,

Thank you for replying to our ad for the receptionist position. I've reviewed your application and wanted to let you know that the original position was offered to someone else. The good news, however, is that I may have another position opening up that would need to be filled in about a week that you may be qualified for. It's not definite, but I should know more in the next day or two.

To tell you a little bit about us: we're a local dental practice devoted to offering our patients the highest standard of preventative, restorative, and aesthetic care. We are always at the forefront of the latest research in dentistry and use the most up-to-date methods and technology.

The position is administrative in nature and also involves a fair degree of patient interaction. The compensation is $19 per hour with benefits included after 8 weeks. If you're interested, please get back to me as soon as possible so I know whether or not to keep you updated. Thanks!

John Arrington

Office Manager
DEX Family Dental

I checked out they're website listed above and found no address and no phone number. This is the only information accessible on the website:

DEX is a local dental practice devoted to offering our patients the highest standard of preventative, restorative, and aesthetic care. We are proud to use the most up-to-date methods and technology.

For a limited time, we are offering clients a free trial of Smile Whites Pro, a do-it-yourself teeth whitening solution. Click Here 

Our team will treat you with care, respect and understanding. We are here to serve you and make you feel comfortable and relaxed as you work toward your new smile.

We strive to create a dental practice that provides superior quality dentistry, delivered by a gentle, caring team.

We like to share our dental home with people who respect our professional dedication and are committed to obtaining optimal dental health.

At DEX Family Dental, we are always at the forefront of the latest research in dentistry and use the most up-to-date methods and technology to help our patients' achieve their desired smiles. 

In addition to orthodontic and restorative services, our staff is also trained to perform a wide variety of cosmetic procedures such as veneers and teeth whitening. We are dedicated to providing the highest standard of quality in all dental procedures to ensure our patients' complete satisfaction. 

Using state-of-the-art dental technology, we help patients improve their smiles every day, and we want to do the same for you.

For more information or to schedule an appointment for a free consultation, please call us today!

Evening appointments

Weekend appointments

Emergency appointments

Financing available

We accept most dental insurance

Free consultation for veneers

My fiance suggested that it may be an office just opening up so I asked for more information since I couldn't find their offices on google maps either. This is a copy of my email:

Mr. Arrington,
I'm very interested in this opportunity and want to thank you for considering me. I would love to receive more information on this position whenever you know more. I was also wondering where your office was located. Thank you very much,

And this is their reply:

Hello again,

Just wanted to give you a quick update. The position is indeed going to be available and we're anticipating the start date to be December 21st, just under 2 weeks from now. I'm going to be putting together a schedule with some available times to come in and meet with us, which I'll email you when I finish. Just select the day and time that works for you, and I'll send you a confirmation along with directions to the office.

In terms of benefits, you should know that we actually try to practice what we preach: all of our employees are treated to complementary dental services from the very first day. On that note, I have included a link for a free teeth whitening kit that we've been giving as a gift to our patients this month. We've been getting great feedback on this whitener, so I thought you might like to try it too. Make sure to enter "save" in the promo box, that gets shipping down to $1 for our clients.

I'll contact you again in the next couple days with my availability for next week.

Best regards,

John Arrington
Office Manager
DEX Family Dental

It seemed very strange that they would not send me their address as this was a direct question that I asked them. I checked out their whitening product and luckily read the fine print: 

Terms &.Conditions:

Start your RISK-FREE Trial today and we will send you a full 30-day supply of the SmileWhites Pro Tooth Whitening System. Just pay $5.95 in shipping and processing. You will have 14 days to try the SmileWhites Pro Tooth Whitening System and discover why it is the teeth whitening system for you. 14-day trial starts on order date. You must cancel before end of trial period and return trial supply to avoid product charge of $79.95 and continuation in our home delivery program. Beginning 30 days from order date and every 30 days thereafter, our home delivery program will send you a fresh supply of product for $79.95 plus $5.95 s/h per shipment, charged to same card you provide today. SmileWhites Pro Customer Care: 877-292-6892 or visit 

Plus, if you decide to keep the SmileWhites Pro Tooth Whitening System, you will receive FREE acceptance in SmileWhites Pro Elite and will receive a fresh supply of the SmileWhites Pro Tooth Whitening System approximately every 30 days at the same low price of $79.95. You can cancel anytime by calling SmileWhites Pro Customer Care. No risk, no obligation, cancel any time.

Return/Refund Policy:

Shipping and processing fees are non-refundable. All sales after the Risk free-trial period are final.

Please note that we cannot process packages marked "Return to Sender" or "Refused". Returned packages must be shipped by obtaining a shipping label from SmileWhites Pro Customer Care at 877-292-6892 or you can manage your account at under customer service.

Customer Care 

If you have any questions,
please call us toll-free at: 



MONDAY - FRIDAY     9:00AM - 8:00PM EST
SATURDAY     9:00AM - 5:00PM EST

Additionally, you can learn more about SmileWhites Pro 24 hours a day online at

SmileWhites Pro Customer Care
300 NE 62nd Street
Miami, Florida 33138
(877) 292-6892

They only tell you in the fine print that if you don't cancel you will be charged excessive amounts of money. I decided to do more research and found a story similar to mine posted on this website:

posted 2nd Dec

 have been lookin at craigslist for jobs, adn found this one to be a receptionist... 
add said full time, 15-16 bucks an hour. 
i emailed the person, got a response saying that position was filled but another was opened, for the Dex family dental... making 19 bucks an hour full benefits... 

its a f*king scam.. they even scheduled an interview with me for next week, but i could never get the person to tell me where exactly they were located and WHAT exactly the job was. 
so he had a link in the email for, that seemed odd and had no real information about this dentist office so i googled the guys name DAVID POHL and found out it is a scam and they are trying to get peoples personal info to steal identity! 

it seemed legit but DAVID POHL is a fake a\*s... : ( 
i was really looking forward to this job.

Obviously at this time they were going by the name David Pohl. I don't know how many similiar stories there are out there but this is the most recent information I can give you. BE CAREFUL! They could be going by different names or company names. Never give out your credit card information without reading the fine print!!! 

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This report was posted on Ripoff Report on 12/10/2009 11:22 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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