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Report: #1453785

Complaint Review: Smokers-mall -

  • Submitted:
  • Updated:
  • Reported By: Barbara — Ravenna Ohio United States
  • Author Confirmed What's this?
  • Why?
  • Smokers-mall United States

Smokers-mall On 3/30/18 I purchased 6 cartons of cigarettes. They shipped 3 on 6/5/18 after many complaints. As of today 7/28, I have nevered received my other 3 cartons after numerous emails. They lie and promise you the world. Internet

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Please stay clear of this web company.  On March 30, 2018 I ordered 6 cartons of cigarettes and paid from an e-check.  The order never came after 4 weeks, so I emailed them and they promised it was lost by the USPS and they would reship.   Another few weeks went by and the order still did not arrive.  I emailed again, since they don't have a phone number for you to speak to anyone, can only leave a message (BIG JOKE).  Finally the end of June I received 3 of the 6 cartons.  Again I emailed (which I have copies of mine to them and their response back) and I always get a response from LARA STEPHENS.  Here it is July 28, 2018 and I still do not have the other 3 cartons.  Now sweet Lara Stephens doesn't even return my emails.  I will email them and call them daily until I get some resolution.  I am not happy about being out over $75 and now they ignore me.

This report was posted on Ripoff Report on 07/28/2018 04:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/smokers-mall/smokers-mall-on-33018-i-purchased-6-cartons-of-cigarettes-they-shipped-3-on-6518-afte-1453785. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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