• Report: #187688
Complaint Review:

Snelling Personnel Services

  • Submitted: Thu, April 20, 2006
  • Updated: Sun, July 22, 2012

  • Reported By:Indianapolis Indiana
Snelling Personnel Services
26 W 7th Street Anderson, Indiana U.S.A.

Snelling Personnel Services Misleading claims Anderson Indiana

*UPDATE EX-employee responds: Snelling is Shady

*UPDATE EX-employee responds: Rude, Unprofessional

*UPDATE EX-employee responds: Never Work For Them

*Consumer Comment: PETER IN PONY.....................

*UPDATE EX-employee responds: San Antonio Office Misrepresent Jobs, Too

*Consumer Suggestion: SNELLING IS A JOKE PERIOD

*Author of original report: To restate and clarify my position

*Consumer Comment: Huh??

*UPDATE Employee: NO FEE FOR PLACEMENT NOW! - NEVER MISLED - Candidate needs help

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If any potential American General Finance (AGF) employees from the Indianapolis/Central Indiana region are reading this, use extreme caution! For all potential new hires, American General uses a local placement agency named Snelling Personnel services in Anderson, IN. In order to get a position at AGF, you have to go through these people. Avoid these people at all costs!! They will charge you a $4000 placement fee, and then go on to make all sorts of outrageous claims about how most people pay off the fee with their quarterly bonuses during the first year. What they don't tell you is that most AGF employess get a quarterly bonus of $20-100 if they're lucky, and the majority get none at all. You're then stuck with this gigantic fee to pay. If I had known the truth beforehand there is no way on earth I ever would have done business with these people. They engage in extremely deceptive and misleading business practices, in my opinion. Like they say, hindsight is 20/20. Avoid like the plague!!

Indianapolis, Indiana

This report was posted on Ripoff Report on 04/20/2006 11:37 AM and is a permanent record located here: http://www.ripoffreport.com/reports/snelling-personnel-services/anderson-indiana-46016/snelling-personnel-services-misleading-claims-anderson-indiana-187688. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE EX-employee responds

Snelling is Shady

AUTHOR: Sheri - (U.S.A.)

Snelling also gives incorrect information when a background check is conducted. They did this to me and I am preparing to bring a lawsuit against them with the next background check that is conducted if they do the same thing. Even their headquarters is  aware of the problem and did nothing about it. Stay far away from this company or they will cause you major headaches.
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#2 UPDATE EX-employee responds

Rude, Unprofessional

AUTHOR: Tmd - (United States of America)

Years ago I had an "interview" at Snelling. I had never interviewed with a staffing agency before. The lady who interviewed me was very rude and spoke to me like I was a jobless moron (which I actually wasn't jobless at the time. I worked in a very nice job. I was just looking around to see what else was out there). 

I dressed my best - in Anne Klein black dress slacks, white, button-down business-esque blouse, etc. 

She told me that my attire was terrible, then went on to insult me by explaining to me how to dress. The woman was very unprofessional - I was surprised that anyone hired *her* to do a job. I felt like trying to explain to her how to behave professionally in an office environment. 

So I told her, "I'm sorry. I changed my mind. I'm not interested in this. Please excuse me." and got up to leave. 

She actually got up and stood in the little doorway of her cubicle and put her arms out and demanded to know *why* I was leaving. I told her to move out of my way three times. And she got very angry at me and refused to move. I was actually starting to feel frightened. I thought she was going to do something illegal. 

Finally I told her to move or I would have to make a phone call on my cell phone (slightly indicating that I would legally file a report against her without saying it word for word) and she moved. 


This is a terrible staffing agency. 

I really wouldn't recommend them. 
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#3 UPDATE EX-employee responds

Never Work For Them

AUTHOR: Ralph - (U.S.A.)

After finishing our assignment with Sears, Snelling left us hanging out to dry. Snelling claims it was a surprise that the assignment ended and they couldn't find new assignments for us. However, this is typical for the San Antonio. Most agencies including Appleone, Intelligent Staffing, Dan Temps, TRC Staffing, Staffmark, Aerotek, Express Personnel, OfficeTeam, and Hawking Personnel aren't prepared to offer follow on assignments. They foolishly expect the temporary assignment will lead to full time employment by the client company. In my experience, most companies aren't looking to hire temporaries. They are willing to pay a small premium to have temporaries do work their employees aren't willing or are too lazy to do.
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#4 Consumer Comment

PETER IN PONY.....................

AUTHOR: Margaret - (U.S.A.)

There is no Pony, Alabama. Fess up and use a real town name!!!! SNELLING IS A JOKE, PERIOD!!!! YOU HAVE NO CLUE WHAT YOU ARE TALKING ABOUT AS USUAL
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#5 UPDATE EX-employee responds

San Antonio Office Misrepresent Jobs, Too

AUTHOR: Ralph - (U.S.A.)

Best friend of mine was told during her interview with Bob Cornelius that she had the potential of getting a lot of temp jobs with them after she finished her current one she had with Sears. When my friend went to her job, she learned that Bob had left out a lot of details about this job. This job involved handling angry customers on the phone who were upset about the lousy service that the repairmen did or the repairman not showing up at their house. When friend's job finished, Bob gave her the song and dance that he needed talk with Vicki, his wife, about the temp jobs he talked about during the interview.

My friend continued to call Snelling with her status almost very week however Bob kept telling her that he didn't have any new assignments for her. After a couple of months, she stopped calling and found a permanent job through another staffing agency.
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#6 Consumer Suggestion


AUTHOR: Margaret - (U.S.A.)

I went to the one here in Houston, TX on Northborough Drive and spoke to one Ashley who tried to tell me that I did not have enough experience for their placements?
Duh, I ran an office for 15 years and have a variety of excellent skills. Since the company I had left due to downsizing did not use Excel or Powerpoint I was not exactly proficient in those two programs however I am computer literate which means if I start using them daily I will become proficient. The little witch wanted to place me in a 9.00 an hour job after making 17.00 an hour for sometime.
I don't think so.
I would not recommend Snelling in Houston Texas to anyone.
With the help of a small agency on the far Northwest side of town I was placed with an excellent company and guess what? I still don't have to use Excel and I will be back to my former pay scale as soon as I make permanent in the next 2 months.
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#7 Author of original report

To restate and clarify my position

AUTHOR: David - (U.S.A.)

I've read the above two rebuttals and will respond to each individually.

Teresa, I do not need any help. Rather, I feel that you need help with basic reading comprehension. I do not mind paying for a genuine service when a service is truly provided. However, I do mind paying for a service when I am lied to and misled by the provider of the service.

I never questioned whether or not Snelling placed me with American General Finance (AGF). They placed me. That is not the issue here. The issue I have, Teresa, is the way that Snelling went about obtaining my placement agreement. At the time that I first went to Snelling, I was obviously in search of employment. I generally liked what they told me about AGF and indicated that I would like to continue discussing employment opportunities.

I was then informed by Sue ((FULL NAME REDACTED)) of Snelling in Anderson, IN that they charged a $4,000 (four thousand dollar) placement fee for placement with AGF. Of course being unemployed at the time, I balked a bit at the idea of paying that sum of money in order to obtain employment.

However, Sue made light of the fee, saying that I could obtain financing through a local bank Snelling had arrangements with and that payments could me made monthly on the total sum for one year, with a balloon payment due in full during the 13th month. At that point, I was still a bit hesitant at the thought of paying such a fee to obtain employment.

Sue then informed me that the fee was really no big deal, and in fact she stated that, "Most employees pay off the fee within a year with a PORTION of their quarterly bonuses." Taking her at her word, this made the fee seem much less of a burden, and I then proceeded to continue the placement process. I obtained the financing through a local bank and all seemed fine. However, once I began work at AGF, I became aware of the harsh reality of the situation.

When I would discuss the $4,000 fee with other employees at AGF, they would tell me how they remember having to take out a credit card in order to pay it, and were in fact still paying on it years later. When I asked why they didn't just use their bonus checks to pay the loan, as Sue had informed me that most do, my question was met with looks of utter disbelief and even laughter. "Oh, they got you with that one too?" they would ask me. It quickly became apparent that other people had been misled, just as I had been, by unrealistic earnings claims.

I find it extremely tough to believe that Sue, as a placement representative for AGF, could be so far off-base about the amount of bonus money that employees received. I based my decision largely on her claims of the amount of income I could expect to make. I believe that I was intentionally given inaccurate information in order to obtain my agreement for job placement. That is my opinion and you cannot change that.

Peter, you need to refer to the above posts in order to understand the situation on which you are commenting. I was not "telling falsified stories" as you claim, rather I was recounting my experience with the company in question. Perhaps I should charge you with libel against me for claiming that I told "falsified stories".

As I told Teresa, I feel that I was intentionally given inaccurate information and you cannot change my opinion. At the time I was placed through Snelling, they charged a fee, as indicated by Teresa in her rebuttal. Apparently now they don't. I do not make the company's policies, nor do I keep abreast of their annual updates. Please do not attempt to portray me in a negative or malicious manner due to changes the company has made since the time I was placed with them.

Thank you.
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#8 Consumer Comment


AUTHOR: Peter - (U.S.A.)

Snelling Personnel has the CUSTOMER pay the fee, not the employee! This is true for many other agencies as well.

It is very common for employers to require potential employees to begin through a staffing agency, for several reasons. Most importantly, it allows the employer to kind of "try out" a new person to see if they are a good fit for the company. If they are not, they can easily get rid of them with no notice and get someone new. Also going through staffing agencies saves employers a great deal of work screening and interviewing candidates. And, the obvious, the employer saves a ton of money because agency workers do NOT receive company benefits, vacation time, etc.

If you do not like a particular staffing agency, that is fine - but that does not give you the right to tell falsified stories about them in an attempt to slander them! I hope Snelling Personnel presses charges against you for libel!
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#9 UPDATE Employee


AUTHOR: Teresa - (U.S.A.)

This information is used as rebuttal to the claims made by David. Snelling Personnel is
a National Search Firm. There are fees only paid to the branch in Anderson when an
acceptance on both parties is complete. It is also noted that currently whenever a
candidate is placed with AGF as an FR (Mgr. Tr.), the company takes on the service
charge. FURTHER NOTE: The Snelling Personnel office in Anderson, IN will only
accept search assignments where the company pays the fee - so come on in:)! We have
not charged an applicant a fee since 4/05.
The individual with complaint is obviously someone placed a while back and the reason
for their employment termination or status of is private and confidential. There were
many many years where Snelling successfully assisted in the placement of applicants in
hundreds of different positions with different companies and candidates paid a placement
fee for this service. When an individual accepted employment in those circumstances
they were given an acceptance agreement in writing with the position's annual salary,
location, etc.
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