Is Social Point and it's game defrauding its players?
We have attempted to work with Social Point directly and the refuse to fix this. It should be noted my son says that his friends are having similar issues with this company and I fear they are abusing Facebook members with a bait and
switch scheme. It seems they are threatening me; per Social point , if you proceed with the refund, the account will get disabled due to fraud.
:::: My son asked me if he could buy some cash from Social Point so he could get 2 dragons that were being promoted. The POP UP we clicked stated: "Get Soul God and Soul Colossus on the same pack!! Get them for FREE with you next purchase!" He did not get them. I then got on line and spent another $2 because I thought he may have done it wrong. The promotion was misleading:::: This is a classic bait and switch which Social Point is using within the Facebook community and this practice needs to be stopped immediately. [continued below]....
IT SHOULD BE NOTED THEY HAVE A SIMILAR POP UP TODAY WHICH READS :
CONGRATULATION! Get your DRAGON CHEST with next purchase! Hurry up! Exclusive offer today!
THIS POP UP says NOTHING about discounts, NOTHING about amount of purchase, it SAYS NOTHING about one time, it says NEXT PURCHASE. There is no asterisks there is nothing on this POP UP that indicates any exceptions. It clearly state next purchase. This is the same type of pop up we clicked to get our prize that we did NOT get. We also ask Facebook to make sure that Social Point does not do this to other members in our community. It should be noted the only reason I let my
son and many of my friends let their children join Facebook was because we felt safe with the games that Facebook lets have access its members.
Thank you in advance for your assistance,