Report: #966719

Complaint Review:

  • Submitted: Thu, November 08, 2012
  • Updated: Wed, November 21, 2012
  • Reported By: Hawkeye — Perth, WA Australia
    United States of America Sending money to them is easy, withdrawal is practically impossible! Bobcaygeon , Internet

*UPDATE Employee: Assistance offered

Show customers why they should trust your business over your competitors...

Sending money to them twice with no problem, but now I find I cannot withdraw from my account.

They conveniently disallow certain Credit Cards from Australia, where I am at. So they want me to "verify" my bank account. I sent all the documents they required, 3 times, but each time they responded after a month or 2, that my documents were not in order.

They said my statement didn't have BSB, account number, my name or address - of course those info were on it.

They also said my statement was an "online screen shot", which is NOT true at all!

After these many months it dawned on me that they have no intention to let me withdraw at all!
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 11/08/2012 10:46 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals


#1 UPDATE Employee

Assistance offered

AUTHOR: SolidTrust Pay - (Canada)

SolidTrust is happy to assist with your bank verification issue.  You did not provide a username or anything else that would pinpoint us to you directly.  Please submit a support ticket at and ask for your issue to be sent to the Verifications Manager and copied to the Accounts General Manager.  Include this complete report.  We would not still be online after 6 1/2 years if our members were neglected or overlooked and wish to ensure your needs are taken care of.  Thank you.
Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.