This company is a nightmare from hell part II. Sonic Payday has crossed many horrible lines this past month. My checking account was debitted twice via another company (no fault of Sonic), so this had a domino effect on my debit via Sonic. My account was debitted with multiple NSFs, therefore, non-accessible. I explained to Sonic that I could send them the entire payment if they'd provide their physical address.... My reply was met with a big fat "NO, we don't accept payments that way." I told Chris Lee that that would be the best way for me to pay because of my situation with my bank.
Mind you, I was willing to send a cashier's check. I was not only accuse of "borrowing money and refusing to pay", I was accused of "being a liar and that my paycheck would be garnished if I did not cooperate". At that time, I told Chris Lee that I was ending the conversation, and requesting that he reach me at my home number in the future, and to please leave Sonic's address on my answering machine at home. I also made it clear that I can not receive these type of HARASSING/THREATENING personal calls at work. Chris Lee called my job back immediately and asked the receptionist if he could speak with my manager "TO COMPLAIN ABOUT ME HANGING UP IN HIS FACE."
I was not only embarrassed by this information, I was absolutle floored by his behavior. My manager called me into his office while speaking with Chris Lee and I heard my boss tell this man that if this was a collection matter, that he'd need to speak with me to handle this, and that he is to NO LONGER CALL THIS NUMBER. Mind you, this was the second request on the same day. The next day, another representative called. I told her the same thing, "If I could please get a physical address to mail payment." I was told, "even if you maild something, it would take a couple of weeks for US to get it." In other words, I got another harassing phone call with threats, and no physical address.
I was beyond frustrated at this time, and took the time to put my request in writing, sent it via email to Sonic's customer service email, which is a joke in itself. The idiots actually disregarded my address request, but reminded me that I would need to pay my outstanding balance owing to receive another payday loan. I think not... I SIMPLY WANT TO PAY MY DEBT AND BE DONE WITH SONIC PAYDAY. I've since learned my lesson about borrowing money from internet sites.
Update, Chris Lee called my job twice this morning with more threats regarding garnishments, but refused to give me an address. I told him, once againg to stop calling my place of employment, and that the debt could be paid in full today, if he'd give me the information I've requested this past month, verbally and in writing. By the way, I sent the information via an address I got off the BBB site.... Haven't a clue if the address is good or not.... and it wasn't sent certified mail... just wanted to see if it would return to me or not....
If there is anyone out there that could please give me any insight as to how I can pay this debt off via WESTERN UNION, OR ANYTHING, please help me get this overbearing GORILLA off my back...
Signed "I WANNA PAY THESE PEOPLE, BUT THEY WON'T GIVE ME AN ADDRESS TO SEND PAYMENT OR OTHER OPTIONS TO PAY!"
Moreno Valley, California